Auckland Renovation Client Stories & Reviews | Superior Renovations

dummy Client Stories from Superior Renovations (Video Testimonials)

EVERY CLIENT IS A UNIQUE STORY

Client Stories

Every Project Is Different, And What Better Way Than To Hear It From Our Clients Directly. Here's What Some Of Our Clients Have Said About Their Superior Renovations Experience

Client Video Testimonials · Case Studies · Google + Facebook Reviews · Project Tours

What custom bathroom design and renovation project did Jennifer and Steven undertake in Wattle Downs, Auckland?

Custom Bathroom Design + Renovation – Wattle Downs, Auckland

“The design Dorothy came back with was perfectly in line with what we were looking for, knowing that they have listened and they have given something we were looking for just filled us up with confidence, knowing that we were working with a company that knew what they were doing and they listened to their customers and they put their customers first”

What full house renovation and outdoor decking project did John Grant complete in Herne Bay, Auckland?

Full House Renovation + Outdoor Decking – Herne Bay, Auckland

“Cici was the key person we worked with, super easy to work with, nice sense of humour and not too serious but she also got the work done…. I just like their work ethic, because we wanted the place finished up by Christmas and they were working extra hours until it was done”

What kitchen design and renovation project did Mark Norris undertake in Glenfield, Auckland?

Kitchen Design + Renovation – Glenfield, Auckland

““For me personally, I thought the process from start to finish was actually pretty seamless. We both worked from home three days a week, living in a renovation and essentially working in a renovation to some degree. Obviously, we could hear the renovation happening; you can’t take that away. We weren’t really disturbed by anything else from the renovation unless a question needed to be asked, such as having the power or water turned off. But in terms of day-to-day operations, it was absolutely great, with no problems at all””

What full house and outdoor renovation project did Tatiana Derevianko complete in Epsom, Auckland?

Full House Renovation + Outdoor Renovation – Epsom, Auckland

“I’m so glad I went for it, I don’t even want to leave my house, I’m going to retire in this place, it’s perfect! On Saturday I had my first visitors and their reaction was amazing! My experience with Superior Renovations is that they delivered on time and they delivered on budget – it couldn’t have been any better.

Last thing I would want is to be stuck in a half done house for Christmas and Superior Renovations did not disappoint, they delivered 1 week before Christmas just as they promised”

What bathroom renovation and custom cabinetry project did Jason Orchard undertake in Whangaparaoa, Auckland?

Bathroom Renovation + Custom Cabinetry – Whangaparaoa, Auckland

“We’ve done a lot of renovations over the years so we’re no strangers to the renovation process…At first impressions, we were just blown away by how professional he (Kevin) was… his communication and the way he listened to us really brought us on board with Superior Renovations. The whole team was just so approachable, so friendly, and knew exactly what needed to be done… it really took the anxiety away. The work ethic was incredible, and throughout the process, we felt like valued customers.”

What house renovation project did Joanne & Steve Hilson complete in Greenlane, Auckland?

House Renovation – Greenlane, Auckland

“Working with Kevin and the team was easy because we weren’t having to ring up different suppliers ourselves, it was like one team does this, another team does that – and everything was done for us under one roof. Kevin had a contact for everything, and the experience was simple. You hear a lot of horror stories about doing renovations and I was like, well that was very easy…”

What bathroom renovation project did Olivia complete in Grafton, Auckland?

Bathroom Renovation – Grafton, Auckland

“I just had a very pleasant experience with my dealings with Superior Renovations from start to finish; the communication, price, quality of the work, and the speed of the work, everything was just terrific… I needed it to be easy for me as I have a full-time job and I couldn’t really be here dealing with tradies and scheduling things, I needed something to be easy and that would work with my lifestyle and it did, it was great!”

What bathroom renovation project did Colin White complete in Glen Eden, Auckland?

Bathroom Renovation – Glen Eden, Auckland

“These guys are very very professional, every single one of them. They came around, they’re courteous, they put down drop sheets on the vinyl floor and put down sticky carpet covering through to the bathroom to make sure there was no mess and they’re just hard-working.

When you have people working in the house, that can be kind of annoying you know but with these guys it wasn’t annoying because you really didn’t know they were there, there was no upheaval, there was no chaos for weeks, it was just so smooth and that’s the bit that impressed me…”

What full house renovation for a rental property did Alma Uka complete in Hillsborough, Auckland?

Full House Renovation for a Rental Property – Hillsborough, Auckland

“I’m absolutely amazed with the results with my property, with the quality of workmanship, with professionalism, they handled every single detail it was absolutely fantastic”

What full house renovation project did Todd Chandler complete in Glendowie, Auckland?

Full House Renovation – Glendowie, Auckland

“It now feels like a big, simple, inspiring space, whereas before it was a big space but it was very dated and there was a lot of distractions around – now it’s quite a nice clean, modern, minimalist feel to it. It felt like before, it was a 1980’s home, but now when you walk in, the house is impressive, it’s a lovely space to be in, it feels impressive and everyone who comes here are impressed and enjoys it – but it still feels like a home..”

What full house renovation project did Donny Phillips complete in Glenfield, Auckland?

Full House Renovation – Glenfield, Auckland

“I think it’s to his nature, he takes everything on-board and fixes it, and thats what you want to see; you don’t want to be mucked around with just being told what you wanted to hear, you want action and he was pretty good at it…”

What renovation of 2 bathrooms did George Gaffley complete in Manurewa, Auckland?

Renovation of 2 bathrooms – Manurewa, Auckland

“It felt like a friendship kind of relationship, There was alot of communication and trust.. I would come home after work and see something has else been done..Life is much easier, theres no fighting over who using the shower first and the renovation was fantastic”

What full house renovation project did Amber & Craig complete in Hillsborough, Auckland?

Full House Renovation – Hillsborough, Auckland

“Jimmy definately came across as trustworthy, someone who was really willing to listen and help us through the problems…the whole team has been great, they had to do it around us being here and they never made us feel like that was a problem and everybody has been friendly, Not intrusive at all and respected our space…”

What bathroom and kitchen renovation project did Stephanie & Kieran Eades complete in Wattle Downs, Auckland?

Bathroom Renovation + Kitchen Renovation– Wattle Downs, Auckland

“To me it just seems like he just slotted in like he’s always known us, there was no awkward moments…he was just a part of the family…very personable, easy to talk to and always calm all the time and thats what we really liked..”

Spencer Aung

4 weeks ago

We recently had our bathroom renovated by Superior Renovations and couldn’t be happier with the experience. Dorothy and Neil were an absolute pleasure to work with. They guided us through every step of the process, making what can be a stressful experience feel smooth and straightforward.
The quoting process was transparent and detailed, with no hidden fees or surprises. Neil was incredibly responsive and always available whenever we had questions or requests, which gave us real peace of mind throughout the project. We really love the end result and enjoy our new bathroom!
We’ll definitely be returning to the Superior Reno team for our next project. Highly recommended!

LCB

2 months ago

Our bathroom reno has just been completed & I am so happy. The whole process was easy & hassle free. Alison designed our bathroom & was very patient with our changes/then changes back again. Jacob our project manager was a delight to deal with. He always kept us informed of the scheduling & any other information we may have needed. All the tradies worked hard & the job was completed & signed off within 3 weeks. That's demo, full tiling, installation of new everything & delivery & pick up of the skip down a very tricky driveway. We absolutely love the new bathroom & would recommend Superior Renovations everyday. Future jobs I will definitely be contacting them again. Thank so much for your excellent work

davidee wang

3 months ago

We are Very impressed with Superior Renovations. They have done great job with our bathroom renovations.
Before the start to find someone reliable and have good experience is not an easy task, after numerous consultations, we did feel that superior Renovation is the one we feel very confident to work with.
During the process we have worked with numbers of staff from the team – Cici, Sunny, Kai and Neil and few other team members, everyone showed their knowledge and experience as well as understanding us from a customer perspective.
Now we have signed the second contract with them to continue our journey on renovations.
From our experience we highly recommend Superior Renovations to anyone who is considering renovating any part of the house – you won’t be disappointed at all. They will do the 5 starts job for you!
David and Emily

Wendy McLaughlin

3 months ago

Having explored our reno options, it was an easy decision to select Superior Renovations for our work. As first timers at anything like this we had to trust the system with grand old 100year old bungalow. We were so pleased to have Cici, Sonny and Kai working with us the whole way through. Be shout out to all the team, builders, plumbers, electricians, tilers and painters. A superb job delivered on budget and ahead of time. The communication from Cici and Sonny was first class. Would highly recommend working with Superior Renovations in fact, we already have more worked booked in. Thanks Superior you made Millie and Monty's parents very happy. 🐾

Irene Yap

4 months ago

I am very happy with the recent renovation for my new kitchen.
The team worked really hard to get it done within the time frame.
The manager, Jacob, was very helpful and communicated well and always sorts out any issue immediately.
Thank you Irene

Jesse_G

5 months ago

We couldn’t be happier with our new pergola! From start to finish, the team was professional, punctual, and easy to work with. They took the time to listen to what we wanted and offered great suggestions to make the design even better. The quality of the materials and workmanship is outstanding — everything feels solid, well-built, and beautifully finished. Kudos to Sinan Sun as she has been an amazing contact with the company.

Alex Scott

6 months ago

We are very pleased with our bathroom reno by Superior Renovations! Jacob, Cici and the team always kept us up to date, were always friendly to deal with and finished ahead of schedule. Most importantly we are very happy with the quality of the work.

Simon Redpath

6 months ago

We have been working with Superior Renovations as a supplier now for over three years. In that time we have found the team to be very professional and well organised. Which is a welcome relief in this industry! Just recently we have become their sole supplier for portaloos, which recognises the collaboration we have forged over these three years.

In particular, Leanne and Elaine set a very high standard of communication and flexibility. This is of vital importance when scheduling deliveries and pickups with us, however, they understand not everything can be done at once and are willing to work with us for the best (supplier/contractor/client) outcome.

I would imagine this ethos would flow directly through to all their contracted renovation work. A pleasure to work with!

Hammer “AAAAA”

6 months ago

A very reliable supplier – we’ve been working with them for three years now, and they have never let us down. Well done to the team.

Sam McCool

6 months ago

We have been working with these guys for the past 4 years and find them an awesome company to work with, very efficient and organised. I highly recommend!

Word True

7 months ago

Finding someone reliable for renovations has always been the most stressful thing for us. In the past, we had several painful renovation experiences—money was spent but the problems were never truly solved, and things often ended up worse than before. We really didn’t know where to find a trustworthy renovation company.

For more than ten years, our wish had been to renovate our bathroom, laundry, and toilet, so that we could finally enjoy a comfortable and functional living environment. Just when we were about to give up, we came across Superior Renovations online. We quickly made an appointment with Cici, who designed and provided us with a quote.

Throughout the whole process, I was deeply impressed by the professionalism of Superior Renovations. What stood out most was that they always delivered on their promises—everything agreed upon was completed on time. This built a relationship of trust and reliability. Up until completion, I was completely satisfied with their dedication and the quality of their workmanship.

During the renovation, we encountered some of the challenges that often come with older houses, but Cici and her team helped us resolve the discomforts we had been living with for years. We are truly grateful to the construction team.

Some say renovations are easy if you just have money, but I believe the most important thing is finding a trustworthy team that keeps their word, values quality, and cares about the customer’s experience.

Because of this renovation experience, we can now confidently plan our next project—the kitchen—and Superior Renovations will definitely be our first choice. We strongly recommend them.

Finally, I want to thank Cici and the team for helping us fulfill our dream.

Mark ＆ Kate

Jane Wright

7 months ago

Sinan is a very good consultant. She helps a lot during renovation. Very satisfied with their job.

Clara Ng

8 months ago

It was great to have Alison's recommendations and input on how & what would look best for our kitchen and bathroom reno. Jacob, our project manager, has been a star too; ensuring that the project was delivered as planned, AND giving us great ideas & suggestions along the way.

We will definitely be calling on you guys again for our next home reno. Thanks team!

Frank

11 months ago

Very impressed with Superior Renovations.Building our pergola with blinds for a fair price .First thank you Sinan for quoting the job and your flexabilty and knowledge..Secondly the job was done well within the time frame, thanks to Jeff for supervising the job ( eventhough he wasn't too well) and keeping us up to date throughout the process. Payment was fair and easy as well .
Thoroughly recommend Superior Renovations for your reno job 👍

Raj Dhana

11 months ago

Very efficient team of workers and high quality finish.
Very happy with our renovated bathroom.
We will use this company again.

neko rider

12 months ago

We’re very happy with the renovation work done by the team. It’s rare for renovation projects to finish on time, but they committed to completing ours before the Easter holiday—and they delivered! Our project manager, Jacob, worked incredibly hard (even physically! 😄) to make it happen.

I admit I might not have been the easiest client—I was particular about details like colours, tile placement, and exactly where the hand basin bowl should sit on the bench. But they listened, took it all on board, and got it done. Thank you, Jacob!
I’ll definitely bring you another challenge in the future. 😉

Vilma Arcos

1 year ago

Thanks Superior Renovations for doing our house, it definitely looks a lot better now! Special thanks goes to Alison and Jacob for their excellent effort and good manners in handling the construction process, it wasn't easy but with them around it definitely became easier to handle. Cheers🥂

F J Bandukwala

1 year ago

Absolutely thrilled with the outcome of our renovation of two bathrooms and kitchen in a double level home. Kevin and his entire team were an absolute pleasure to work with from the get-go. Every minor detail was attended to, and all our requests were accommodated. Cyrus deserves a special mention as under his watchful eye and expertise, nothing could go wrong.

Jacquie

1 year ago

I have recently finished a renovation in our 1930’s bungalow, updating the original (and I do mean original) kitchen and bathroom. Plus creating a new laundry and removing three fireplaces which created two new spaces including an office. From the initial appointment with Alison who came over and then provided drawings and a quotation, to the work with Frank, our project manager and the team, this has been a wonderful renovation experience. I would have described myself as a nervous-renovator prior to doing this, as I had never done a renovation before, but Frank, Alison, Sunny and all the team have worked so tirelessly and generously to create spaces that we love. Superior’s care in managing the project has meant that we have come away with much more than we originally sought to achieve and without the stress I hear others lament about when they renovate. I would recommend Frank, Alison, Sunny and the team at Superior Renovations wholeheartedly.

Ike Harris

1 year ago

We engaged with three companies to completely renovate our downstairs and ensuite bathrooms. We elected to go with Superior Renovations as they provided us with a fixed price and specific timeline to complete the project (which two other companies could not do), and we were absolutely delighted with the end result. We love everything from the floor and wall tiles to the heated towel rails and from the LCD mirrors to the underfloor heating and soft close lids. We especially loved replacing the old tub in our ensuite with a walk-in shower.

The entire process went incredibly smoothly, with the project being completed on budget and ahead of schedule. From the initial design phase to the final touches, nothing was too much trouble for the team. Superior Renovations conducted themselves with the utmost professionalism, ensuring every detail was perfect.

Frank (Project Manager) and the team did such an amazing job. Totally professional outfit, top notch communication, all tradies were courteous, polite and respectful. Alex (Builder) was especially knowledgeable and offered great solutions as minor issues unfolded. Each stage of the renovation was completed on the day it was scheduled. The crew were always on time and mindful of our work from home arrangements. And I was also impressed with the floor protection that was laid out on the first day.

Through no fault of Superior, we did encounter a major, unforeseen setback that delayed our renovation on the downstairs bathroom. Superior were patient with us while we sourced specialists to remedy the issue. But once that was all sorted, Frank and the team picked up the baton and charged ahead to the finish line, delivering two beautifully ‘superior’ bathrooms. We also experienced a minor electrical issue post-build. And even though it was unrelated to their renovation work, Frank promptly dispatched an electrician who quickly fixed the problem. Talk about above and beyond!

In summary, we highly recommend Superior Renovations for anyone looking to undertake bathroom renovations in their home. We’re already talking about renovating the kitchen next and we’re so confident in Superior Renovations that we will most certainly be engaging with them to complete the task.

A huge thank you to Frank, Alex and all the wonderful team at Superior Renovations:)

Greg Paget

2 years ago

recommends

Just had my ensuite fully gutted and renovated. Very happy indeed. Great quality work, great communication throughout the process, and mostly great people to work with. Highly recommended.

Kalina Hristova

2 years ago

Superior Renovations did an amazing job we would definitely recommend them for anyone looking for a high quality outcome. Our Project Manager Jacob was amazing, taking care of any minor adjustments we wanted, nothing was too much trouble.

Melanie Whittaker

2 years ago

Absolutely love my new ensuite bathroom. Superior Renovations made the process so enjoyable, I'm truly delighted with the transformation from an old tired room to modern functionality.
Jacob led a wonderful team of professionals who were considerate and efficient. He answered any query with reassurance and patience.
I'm now looking at engaging them again for my main bathroom because I'm not fearful of renovating anymore and confident I'll get a superior outcome. They definitely lived up to their name!

Carolina Guerra

2 years ago

Superior Renovations transformed our bathroom, and we couldn’t be happier. Cici, Jacob, Alex, and Ray were a fantastic team (Ray, our dog, is going to miss you). They tackled our old house’s quirks with creativity and attention to detail. We were especially impressed that they stayed within budget, even with a few surprises along the way. We’d definitely choose Superior Renovations again and highly recommend them.

Regina Cho

2 years ago

Thanks Sunny, Jacob and the team for a great renovation. We had 2 bathrooms, the laundry room and front door re-done and very pleased with the results.

Kalpana Iyer

2 years ago

Superior Renovations did a good job for our deck, they are professional and took on board any changes suggested by us and gave good ideas and advice.

They took care of cleaning up all the mess after every job.

Good value for money.

Special mention to Cici, Frank & all the workers.😊 Thank you so much

Highly recommended 👍😊

Narelle Silwood

2 years ago

It was a pleasure to work with Jacob and his team. They installed a lovely new kitchen which met all my requirements, it arrived on schedule and I was kept informed all the way through the project. Thanks Jacob ... you did a great job. Narelle

Gavin Botica

2 years ago

I recently engaged the services of Superior Renovations for a complete renovation of my kitchen and bathroom, and I couldn't be happier with the results. The entire process went incredibly smoothly, with the project being completed on budget and ahead of schedule. From the initial design phase to the final touches, nothing was too much trouble for the team. They conducted themselves with the utmost professionalism, ensuring every detail was perfect. I highly recommend Superior Renovations for anyone looking to renovate their home.

Chinchien Lin

2 years ago

We have our bathroom renovation scheduled later this week. Everything so far is awesome. They are very patient and nice to work with!

My wife's dream of a bathtub is finally happening. Can't wait to see the final result!

Rajesh Kumar

2 years ago

Great work done by Superior Renovation.Great service and efficient job.Big thanks to Jacob and
they team.Highly recommend.Got my 2 bathrooms renovated.

Narene Orchard

2 years ago

We had the best experience using Superior Renovations. They had a good range of products available making it easy to pick the fixtures and fittings. The team were experienced and had great pride in their work, from the office to onsite we were treated like valued customers. The product we ended up with exceeded our expectations.

Jason Orchard

2 years ago

recommends

We have just recently completed a renovation project with Superior Renovations, complete demo and redo of x2 bathrooms, laundry, extension to existing deck, custom cabinets built & new wardrobe system installed.
We have been completely OVERWHELMED and IMPRESSED by the professionalism of the whole team from start to finish. From the initial consultation, visiting the showroom, design team, admin correspondence, project manager and sub-contractors.
We couldn’t be any happier with the final product.
The whole process was extremely well streamlined, we were given timeframes well in advance and informed of any changes.
The whole process was surprisingly stress free and we felt like a valued customer throughout.
THANK YOU 🙏🏽

Dhruv Mehta

2 years ago

Great experience with Superior renovations. I would highly recommend it for anyone looking to renovate their house.

Steve

2 years ago

We engaged Superior Renovations to transform our 30-year old, tired looking and problematic bathroom into something world class - and wow! The end result is simply stunning. The team led by Frank did an absolutely fantastic job. This was our first major renovation project and the entire process was easy and hassle free. The team delivered on schedule, within budget and the quality of their work is outstanding. If you are considering renovating - do not go past these guys.

Linda Meyer

2 years ago

Wish I had given more of my renovation project to Superior earlier in the process. Superior team was knowledgeable, skilled and exception to work with. Will certainly be a repeat customer if ever a need comes up.

Emma Mildon

2 years ago

From design to completion the team were professional and always keen to get the project right. We will definitely be using their services again. Even finished the job with a spotless clean.

Henry Popplewell

2 years ago

My wife and I are absolutely delighted with the team at Superior Renovations - and the "superior" job and experience they delivered for us in renovating our ensuite and main bathroom. We are so pleased we chose them for our renovation.

Everyone from Cici the designer, and Frank our wonderful and attentive project manager, down to the team of guys doing the heavy lifting were a real pleasure to deal with. We were kept informed every step of the way and everything was done to a very high standard. Nothing seems too much trouble for your crew (in fact Frank even became quite good at running after and catching our dog when the naughty little boy escaped), and they even helped me out with a couple of small extras around the house at no additional cost.

Their pricing was very fair - no hidden extras, and they are such hard workers! But I think what impressed me most was that everything they promised was done exactly on the day they said it would be done, and at the time they said it would be done. They were a very respectful, friendly team who obviously take immense pride in their work.

Thank you Superior team! Recommend 100%

Libby Sumnz

2 years ago

This place is excellent. The service is fantastic. Eunice was amazing. She is efficient, knowledgeable and professional. Their prices are excellent. We have chosen to go with them for an ensuite renovation.

We have now had the pleasure of Superior completing our ensuite. It's a big WOW from us.

Communication, professionalism, making sure they checked in with us about preferences, quality of workmanship, quality of materials are all 5 stars.

They completed the job early. Payment structure was excellent. The staff were polite and respectful. If there was an issue it got sorted immediately. Follow-up was prompt. There was no lingering to tidy up loose ends. Rubbish taken away immediately. Full respect of our neighbours using a shared driveway with us. Finally Jacob our project manager was the best. He held the job together from beginning to end.

To be honest...we were 'blown away' by how smoothly it all ran.

Mark Kroon

2 years ago

Friendly, efficient and professional.

Captain Fruitbat

2 years ago

Three bathrooms, a garage and a laundry renovated so far. Everything was done on time and to a high standard. Communications with the Project Manager were good, and the workers were all very professional, polite, and helpful.

Cody Zhao

3 years ago

Well communicated, responsive and porofessional.

ming wang

3 years ago

Superior Renovations renovated my living room, kitchen, bathroom and Garage, which turned out to be impressively good work. Especially the Kichen, which is really Morden style designed, functioning well and looks really elegant.

The Superior Renovations team is really professional, and willing to achieve a good finishing which fit for my expectations. The whole project took over a month, and the result is just satisfying.

The good work from Cici, Jacob and the team is much appreciated.

Eric Buisman

3 years ago

Choosing the right renovation company is as important as the project itself. We chose Superior Renovations, recommended to us, and they didn't disappoint. 2 full bathrooms and laundry renovations, from consultation, starting time, and workmanship, the project was a breeze. Best extra bits, project finished on time and within budget. Yes, we would recommend it. A+ Eric

Amar Anthony

3 years ago

We live in Glendene West Auckland. We decided to renovate our old bathroom with Superior renovations. This was our first renovation and the team at Superior renovations made it a smooth & satisfying journey for us. We were really pleased with our new bathroom renovation. Special thanks to Jin , Jacob and their team.
This company is Professional, knowledgeable, friendly , punctual & honest. We would highly recommend them for any renovations. Well done 👏

Steve Hsieh

3 years ago

We currently decide to do our kitchen renovation and we meet Superior Renovations team.
As we go through the full process with them, we believe their team is professional and reliable work. If you are looking for a professional project team who will do the whole work for home renovate and save your time. We are highly recommended for you to choose Superior Renovations services.

Hwan Goh

3 years ago

Pros:
We engaged with Superior Renovations to renovate our apartment bathroom and overall we were extremely happy with the process and result! Our main point of contact was Cici Zuo who was very friendly and professional. Additionally, our whole apartment building was currently undergoing external renovations and so it was a logistical nightmare having to coordinate our interior work here with what was going on outside. Cici was impressively flexible to all situations and met each challenge with exemplary calmness and poise. I can only give high praise for her efficiency as a project manager. I would also like to extend my admiration to the accounting staff and the renovators. The accounting staff was very efficient and precise. The renovators were very friendly and I was appreciative with how conscientious they were about our apartment. It was clear how much care was taken to ensure our apartment remained undamaged and as clean as possible. At no time did I feel any concern leaving them to work in our apartment.

- Efficient, conscientious and high-quality construction
- Clear and precise communication both in documentation as well as interaction with staff
- Bathroom is gorgeous!

Cons:
We also engaged with Superior Renovations to construct 2 wardrobes and 2 cupboards in our apartment. The design process was efficient with very clear documentation. However, we found the wardrobes to be quite overpriced compared to other companies we obtained quotes from. My biggest issue was with the somewhat bizarre inability to break down the price. To meet our budget, we requested pricing for each of the 4 structures separately so that we could decide which we would go ahead with and which we would opt out of. For some reason, Cici informed us that they were unable to break down the cost; cost for all 4 wardrobes has to be considered all together. I'm not entirely why this was the case; the explanation didn't make too much sense to me. In the end, we elected to not proceed with any of the wardrobes. On a related note, unlike other renovation companies we engaged with, Superior Renovations did not seem to offer much support in helping us meet our budget. We felt that not much attention was expended to provide us with multiple options to consider so that we can meet our financial requirements. The overall engagement had a "take it or leave it" feel about it and we found that we had to pry to expose alternatives.

- Pricing was not granular enough
- Little consideration of budget or assistance towards meeting our budget.
- No display of pricing including GST

Conclusion:
If you want your work done fast and done well, Superior Renovations is definitely the way to go. However, if you're a bit constrained with your budget, be prepared to put in some effort yourself to meet it or entirely forgo some options. Overall we were very happy with the entire renovation process and will definitely consider Superior Renovations again in the future for any of our renovation needs! If this does happen, we hope that we have a chance to work with Cici again.

Update 15/5/2023:
Two months after the completion of the work, unfortunately a leak was discovered coming from the pipe of our renovated ensuite that damaged the walls and ceiling of the apartment directly below us. After investigation, this turned out to NOT be the fault of Superior Renovations' work. Despite this, to facilitate the investigation, Cici was extremely responsive and proactive. Her action was instrumental in determining the cause of the leak. Additionally, post-work, Cici has been very helpful in dealing with some very minor issues. With all this in mind, I felt it was necessary to update my review to once again give my compliments to Cic and the Superior Renovations team. I should also mention that an external plumber who also came to investigate the leak was blown away at the workmanship of the renovation!

Raza Mohsin

3 years ago

How fortunate were we to come across Superior Renovations when we were looking for our home renovations. Out biggest challenge was time management as we wanted to be back in our home as early as possible and due to recent weather events all builders were unable to commit to a timeline. From sales rep Cici to Project Manager Jacob, it was one smooth one window operation. Sticking to original plan, selection of materials at showroom to weekly plan communication and daily updates, it was as best managed as one could hope for. I am extremely pleased with the results and would be recommending it to my mates for any big or small renovation or build job. Well done team !!

Melissa McIntyre

3 years ago

We had a wonderful experience using Superior Renovations to remodel two bathrooms in our investment property!

From the moment I met with Kevin, he was incredibly friendly and attentive to our ideas and needs. He really went above and beyond to personalise the project for us.

Throughout the process, Kevin and his project management team were very professional and always took the time to discuss our options and provide helpful guidance. Alison the designer was amazing and really put our minds at ease and visualised what we wanted to create. And the project management team was fantastic too - they were on site every day to oversee everything personally.

The end result is truly outstanding and exceeded our expectations. We are so grateful that we trusted Superior Renovations with our home and can't wait to hire them again for our next remodel project - the kitchen!

We highly recommend them to anyone looking for a great renovation experience.

Mark Norris

3 years ago

It was an absolute pleasure working with Superior Renovations on our kitchen/dining renovation. The project was impeccably managed from start to finish. The whole team were always professional, reliable and on time even with a cyclone and flooding in the middle of the project. Sunny the Project manager was onsite everyday to check progress and keep us updated at every step. Cici who did the original design understood exactly what we wanted and the finished product reflected this. Very very happy with the end result.
Would highly recommend Superior Renovations to anyone wanting any work done on their property. First class, we will consulting them about our upcoming bathroom renovation.
Many thanks again.
Mark and Vinita

Kerry Nam

3 years ago

I would recommend Superior Renovations to anyone considering a house renovation. We had our 3.5 bathrooms renovated and re-tiled the balcony and very happy with the outcome.

Nick and Dorothy are absolutely delightful to work with.
Dorothy spent extra effort to get the design right. Nick always kept us up to date with the progress and provided guidance on decisions we had to make throughout the project.
They delivered everything on time and their quality of workmanship is superior.

Thank you team!

Gary Brophy

3 years ago

Right from the beginning the communication with the team was awesome. Nothing was too hard, and they happily completed any extras we requested. The tradesmen always left the house tidy after a day's work. We are thrilled with our new bathrooms, updated kitchen and interior painting.
Thanks so much to Jin, Nick, Sunny and the team for making our home feel they a whole new place! We love it.
We would definitely use Superior Renovations again.
Regards Leanne and Gary

Yuanqi Zhang

3 years ago

Having compared the price and the leading time, we chose Superior to renovate the kitchen,
the floor and some walls. It turned out to be a wise choice. They are efficient, easy to communicate with, there have been two little problems however they’ve been dealt with real fast.
So we highly recommend Superior, and already have to some friends,if you are going to renovate your house ! 😁

Vĩnh Hằng

3 years ago

Most wonderful experience we had with Superior Renovation. The process was smooth and straightforward. They were very honest and helpful when advising us with the right products for our small bathroom. The project manager was always responsive and prompt throughout the whole process. All the tradies were friendly and respectful. We were kept well informed with everything. The accountant was very understanding when we had problems with transferring the fund. We have absolutely no complaints at all and came back a second time for the family bathroom and toilet. Will definitely come back again for later projects.

Chris Joe

3 years ago

An awesome team to work with, the planning Dorothy and Nick provided were very helpful and amazing with communications. The contractors were also very respectful and friendly.
We're very happy with the services provided, the ensuite is finished at a better quality than we thought and we are actually in touch for a second project to be done in the best future.

Grace Carroll

3 years ago

Highly recommend using Superior Renovations. We decided to upgrade our kitchen and repaint and redo the flooring in the lounge and hallway.

Dorothy made it super easy to get the job designed, quoted and booked in.

Nick our PM was amazing. Nothing was ever an issue and he kept us up to date every step of the way. Like any renovation sometimes there are issues that require additional work - we were updated straight away and well informed of any additional costs before any further work proceeded.

The various tradies we had did an amazing job and the workmanship and attention to detail was excellent.

Lu Ping Lee

4 years ago

The team at Superior Renovation made getting our bathroom and laundry renovated so easy.
The whole renovation was looked after by them from start to finish, was completed in a timely manner and they were happy to add in any additional work that we asked to be done.
Each member of the team would clean up after completing their work - whether it was the demolition team, plasterer, plumber or tiler. Which was great as we didn’t have a big mess to clean up once they were done.
Thank you to Xingyi, Cici and the rest of the superior renovation team.

Hannah Lorien-King

4 years ago

We choose to use Superior Renovations for our bathroom renovations - the job involved taking the walls and ceiling back to the stud, moving a door and removing in-built cupboards. As this is the main family bathroom the thought of a long process where we were responsible for finding a plumber, builder, electrician and tiler was really daunting. We had one meeting with Cici at Superior Renovations and were impressed by her efficiency and suggestions and how she helped realise any ideas we had. The team completed the job within the expected timeframe, we had a main point of contact (Nick - amazing!) who managed all the teams and kept us up-to-date. The Superior Renovations team all worked really hard and we have an end result of a bathroom that has exceed our expectations. Cannot recommend the team enough - they made the stress of living without a main bathroom both quick and painless!

Nitin Asar

4 years ago

After speaking with a couple of people and actually encountering various hurdles- I finally decided to go ahead with Superior Renovations. Initially was a bit apprehensive and concerned as there is limited supply of Gib board in the market. Was so glad that I decided to go with them. Nick the project manager is simply great- he would often revert back to myself with questions regarding the placement of the fittings etc-rather than make assumptions.This was really appreciated. They even gave the place a professional clean when the project was complete!

Paula

4 years ago

I had a full bathroom remodel completed and the result exceeded my expectations. Nick's team delivered a professional and top quality service, I was always kept well informed and appreciated the regular onsite visits with Nick to ensure I was kept up to date. I would definitely use Superior Renovations again and am happy to recomend them to family and friends as well.

Kirsty Newton

4 years ago

recommends

The team at Superior Renovations have just completed our ensuite renovation. We now have a beautiful modern bathroom the has surpassed all expectations. Dorothy and Nick have been wonderful guides through the process and are a well oiled machine. We had challenges with our Reno as our ensure is in a little extension off our bedroom. The team were quick to problem solve around lack of cavity space in the roof and a block wall where we assumed would be a normal cavity wall. nothing was ever a problem and we genuinely feel like they went above and beyond for us. Thank you Nick and team we will be back for our future Renovation needs.

Amelia Wong

4 years ago

Entire bathroom makeover done by Superior Renovation. All works are completed in professional manner. Very pleased with the result. Well done Superior team!

dileep n.s

4 years ago

I am very happy with the service provided by superior renovations. They are very organized and the most important thing is the fixed price. There are no hidden charges. Also they managed to start the work soon after signing the contract and completed the full house renovation within two months as mentioned in the contract. Very happy with that especially when there is high demand for building materials. Thanks a lot to Cici and Nick for coordinating the project and all the workers involved. I love the way you transformed the 1972 house into 2022 house. I am fully satisfied with the work you have done and very happy that I was involved in each stages of the project. I had made so many changes in the plan during the work and you agreed to do that without any hesitation. Friendly and professional team did their part well. We are really enjoying our new house. Highly recommended. Thanks Superior Renovations.

Janeen Farquharson

4 years ago

I had my Kitchen, laundry & bathroom remodel and am so pleased with the results!!
Dorothy was so lovely to deal with and was fast and efficient. Xingyi (project manager) was great, answered any questions and always followed up.

Highly recommend

Scott Williams

4 years ago

We decided to use Superior Renovations for our bathroom renovation based solely on their google reviews and now it is our turn to add another 5 star review. From the initial consultation with Dorothy to the project management of Nick and the amazing work of the tradies team the whole process exceeded our expectations. If you are looking for a professional company to work with then don't look anywhere else!
Thanks Guys.
Scott and Janet
Torbay

Deborah Samson

4 years ago

recommends

Superior Renovations project managed by Nick has just finished our new bathroom, separate toilet, and ensuite. Cici made choosing fittings so easy. The team kept me informed of every stage and the project was completed to our satisfaction despite COVID issues. Our bathrooms are now hotel quality and it is a treat to use them everyday!

Cheyenne Welham

4 years ago

Superior Renovations recently remodelled my bathroom in Mount Eden and I couldn't be more impressed with their service! I had such an excellent experience right from the start with the quotation process, right through to designing the bathroom and then finally construction. The final result was exactly what I had wanted, and I couldn't speak more highly of the team. Thank you Superior for doing such a great job! I will be using the company again for more renovation work in the future for sure.

Anil

4 years ago

I must compliment the Team for an excellent Service and work in completely changing our kitchen (we admire it every day) as it is of the highest quality and made exactly to our requirements.Their team and focus on minutest details is unbelievable.

Over and above - Most importantly Customer Service provided by Cici, Nick, Kyle and their team was awesome. We have not observed such high quality and standards for a very long time. A special mention to their Tiler who did the perfect job with the greatest of details and care.He is a great asset to work for anyone. This team is so pro-active, motivated and sensitive to meet customer aspirations that I would hire them every time needed.

Wonderful quality, workmanship and Awesome Customer Service. I could rate them 10 stars if I could 😊🌹👍

W卡罗

4 years ago

Superior Renovations is a trustworthy renovation company and doing awesome jobs! Although the work is delayed and not easy to go through during covid , the team still
tried their best to meet the needs of ours and completed as fast as they can . I think Superior Renovations shows its professional performance and well customer care service to their customers. Especially a big thank you for Kevin, Sunny, Dorothy and Jimmy for all the help, time and effort you have spent on our project. We really appreciated it and will highly recommend to others.

Roger Rowe

4 years ago

The team at Superior were awesome! We engaged with Superior Renovations to do a full bathroom renovation which included a full bathroom, en-suite and 2 separate toilets. They were professional, thorough, easy to work with, very responsive and we loved the experience.
The tradies that were used were very good and the work was of an excellent standard. There were a couple of tradies that did not have good english, but that was never an issue as our Project Manager Nick Chen and our Site Manager, Kai Zhang were excellent communicators, very responsive to any questions or concerns and always laid out the plan for each day.
We are absolutely rapt with our bathrooms. We also had our entranceway retiled as part of the job and it looks amazing too. The tiling team that Superior used were brilliant!
I absolutely recommend Superior for anyone wanting to do a bathroom renovation project... you won't be disappointed.

Photo Bug

4 years ago

We did our kitchen renovation and it was a great experience. Good communication and quick response. Showroom was a good example of what you can achieve. Highly recommend.

Rennie Atfield-Douglas

4 years ago

Highly recommend Superior Renovations. They have been so easy to deal with and nothing was ever a problem. Sunny was our project manager and his team did such a good job on both renovation projects. We also had Dorothy do the design plans and the initial consultation. Sunny and Dorothy were so helpful and made this process easy for us.

Deepanjali Raj

4 years ago

recommends

We are so please with our new kitchen, dining and living room. Superior Renovations has done a superb jobs with our Renovations. Kevin the managing director took a personal interest in our project and we are so grateful to him and his advice. Loving our Renovations.

Steve Sutherland

4 years ago

Superior Renovations were amazing. We used them after seeing the amazing job they did with a friend's bathroom. They had a large team of skilled workers who worked long hours to completely renovate our kids bathroom in a little over 4 weeks. Cici was hugely helpful at design stage, by offering really practical and modern design ideas. The project management team were constantly checking on progress and quality and the completed bathroom was delivered on time AND on budget. Nothing was too much trouble and we even received a gift basket and thank you card at handover. We have 2 more bathrooms and a kitchen still to do when funds allow but we wont hesitate to have Superior do these for us.

Leigh Jelicich

4 years ago

We just had our kitchen, ensuite, main bathroom and toilet renovated by Superior Renovations and I couldn't reccommend them enough. Jin and Nick were awesome to deal with as were all the tradies coming and going. They project managed the whole thing so I didn't have any of the stress. Thanks team, you are all amazing :)

Ashleigh Habgood

4 years ago

Superior renovations was AMAZING to deal with. We have completed 3 renovation projects with them in the last 6 months and it's been a dream! Despite challenges with their suppliers, they solved problems to deliver EARLIER than expected in some projects and on time in others. All of their workers are happy, professional, dedicated to excellence and hard working. Kevin has been such a joy to deal with. I never wait more than 5 minutes for him to get back to me. He is always in a great mood, even when he has the weight of the world on his shoulders. We will be using this company for years to come. My only concern is that Kevin works too hard and I hope he looks after himself, but judging by his endless energy, he must be sleeping very well or taking some crazy supplements! HUGE FAN OVER HERE!!!

Elyse Purdie

4 years ago

Bathroom renovation was a very smooth process, great quality and communication 😀

Ross Prestidge

4 years ago

We had an ensuite bathroom which had chronic water leakage issues. We hired Superior Renovations to demolish the existing bathroom and replace with a new one. We are very happy with the work they did. They explained what needed to be done clearly, and they communicated with us very well about when each team would arrive to do the various tasks. The job took slightly less time than we expected. The workmanship was first class, and the final bathroom is just what we wanted.

Priya

4 years ago

Superior Renovations did a great timely job in renovating our ensuite bathroom. Cici, Nick and Kevin were very professional. Whenever any issue was identified they immediately responded and endeavoured to resolve. It was a pleasure dealing with the whole team. A special mention to the Tiler who did a splendid job. The renovation was completed in a seamless manner and happy with the new bathroom.

Steve McGinness

4 years ago

Very professional company and staff. I Would not hesitate to recommend this company for any Renovation project. Great communication and high standards.

Paul Beattie

4 years ago

Superior Renovations are a great company to work with.
They did a great job on our kitchen reno late last year & have also completed interior decorating throughout the rest of the house.
Dorothy, Alex & all the team are great to work with & we will certainly be getting them back to complete our upstairs bathroom & on-suite.
Thanks Superior Renovations................

Susan Atherton

4 years ago

Superior Renovations managed my kitchen renovation. They were professional, prompt, on time and worked to a high standard. The finished result exceeded my expectations. Cici managed the project, and was so helpful throughout. Very smooth process and happy to recommend. So much so that I have now asked them to carry out further work for me.

Tatiana Derevianko

4 years ago

Completing my home renovation with Superior Renovations was the most positive and rewarding experience I could wish for with home renovation.

Straight from the design, all the way through the project management and all the works on site both inside the house and the outdoor area were completed with high quality, care and always on schedule.

Communication and two way feedback was delivered very well throughout the project. I felt listened to and well informed of the next stage in the process.

Superior Renovations delivered as promised on the design, timeframe and the agreed budget.

The final result exceeded my expectations. My newly renovated house is looking more spacious, more functional and beautiful all the way throughout indoor and outdoor.

I would without a doubt recommend Superior Renovations for your home renovation experience.

Tatiana
Epsom, Auckland

Graham Tatiana

4 years ago

recommends

Completing my home renovation with Superior Renovations was the most positive and rewarding experience I could wish for with home renovation.

Straight from the design, all the way through the project management and all the works on site both inside the house and the outdoor area were completed with high quality, care and always on schedule.

Communication and two way feedback was delivered very well throughout the project. I felt listened to and well informed of every stage in the process.

Superior Renovations delivered as promised on the design, timeframe and the agreed budget.

The final result exceeded my expectations. My newly renovated house is looking more spacious, more functional and beautiful all the way throughout indoor and outdoor.

I would without a doubt recommend Superior Renovations for your home renovation experience.

Tatiana
Epsom, Auckland

Liz Tay

5 years ago

Fantastic experience with these guys - right from the first consultation where Cici drew us up a design to visualize, right through to completion, Superior Renovations were professional and prompt, with amazing communication all throughout our project. Doing a bathroom renovation is always daunting, but these guys made it so easy and gave us step by step breakdowns of what to expect and what was coming next. The work ethic of their contractors was amazing (working weekends and even into the evening to get the job done!), and if I had any questions (of which I had a LOT!), they answered them quickly and thoroughly. We LOVE the finished product... our bathroom is unrecognizable now! Thank you Nick, Kevin, Cici, Kai and the team :) Looking forward to having you back to do our kitchen next!!

Chako Takagi

5 years ago

Excellent team. Good job.

Jacques Ellis

5 years ago

5 stars! Great team to work with. Project was managed superbly, and the workmanship was great quality. Highly recommended.

Karishma Patel

5 years ago

Superior Renovation had done my entire home, bathroom and kitchen Renovation. They helped my family in various ways like being on time to start the day and took time for us. Kevin and his team worked really hard from start to end and he promised us that we would get our house done before Christmas and he fulfilled his promise. 😊

Michael Littlewood

5 years ago

Superior Renovations were great. We got them to do a complete makeover of a house we own in Auckland: new kitchen, new bathroom, rearranging internal layout, new flooring throughout, etc. Coordinating tradies can be a real nightmare but Jimmy got it done very, very smoothly. We'd definitely use them again.

Sue Stodart

5 years ago

Superior Renovations has just completed renovations for us of two bathrooms, separate toilet, and HWC installation. We are thrilled with our new bathrooms. Superior Renovations were a pleasure to deal with at all times, during the planning stage and throughout the renovations. We were kept fully informed. They did great work. There were no surprises. Very highly recommended. Many thanks to Kevin and team.

Peter Tagle

5 years ago

The team really did a good job on our bath, toilet, and laundry renovation. We got the value for our money. They delivered what we expected and even more even if there were challenges in getting materials during lockdown.

Rohan Pitalia

5 years ago

One of the best builder in Auckland

Kevin

5 years ago

Excellent service, quality work, exactly to timetable.

tracey

6 years ago

I am really impressed with, and grateful for, the professional, high quality and responsive service we received from Superior Renovations. Every person I had contact with, the CEO through to the tradies and all in between, were easy and professional to deal with. I was comfortable being away from home while they worked. The final result - my new bathroom - is gorgeous! Well executed and with a great clean up as well. I would have no hesitation recommending Superior Renovations.

Mariia Lepa

6 years ago

Very responsible team. They are experts in their field. Superior renovations was very good in listening for my requirements and they always answer all my questions.

I would definitely recommend Superior Renovations!

Martin Ma

6 years ago

The best client to work with, highly recommended

Martin from EnviroWaste

Jake Newman

6 years ago

We are really pleased with our new bathrooms. We were quite particular with what we wanted and Jin and the team at Superior Renovations worked with us to help us achieve our vision. The workmanship is outstanding and alongside the quality fittings has resulted in a stunning finished product.

Divya Anna De La Puente

6 years ago

Great people to work with. I highly recommend Superior Renovations!

Ross Jolly

6 years ago

recommends

I recently had my kitchen renovated by Superior Kitchens. They took care of everything from start to finish and organised all the tradies. I only had to deal with one person and that was Jimmy the project manager, who kept me well informed as to what was happening. He was very friendly and approachable and took care of any queries or concerns promptly. They were very professional and thorough all the way The job was completed on time without any glitches, and they have done a fantastic job. Highly recommended

Alvin Chisnall

6 years ago

recommends

The team at Superior Renovations are passionate people that go above and beyond to make sure that the needs and expectations of their clients are not only met but exceeded. We enjoy working with them & always appreciate their dedication to quality, service & overall levels of commitment. Highly recommend!

Thomas Park

6 years ago

Excellent people who take the job seriously and provide excellent value for money service. The outcome is excellent.

Amy Elliott

6 years ago

great communication and service

Louie Ccg

6 years ago

We have been working with superior renovation a while now. They are expert in their field, prompt and produce a quality building works.

We have been recommending them for our projects relating residential renovation.

It was a pleasure to work with them so far.

Martin

6 years ago

Professional and easy to deal with. I recommend them.

Toni Stevens

6 years ago

recommends

my husband and I had our kitchen, dining and bathroom renovated just before Christmas and expected given date to finish was just in time, yes it was chaos but we love our new rooms.. jin was our project manager, he had great advice and opinions on each space which was awesome. we got personal touches on certain things and lots of options given when choosing tiles, flooring, paints, bathroom and kitchen ware etc which made it even easier.. communication was great and the contractors coming in and out were respectful. if there was any problems we were informed and vice versa. we are so happy we went through with renovating and highly recommend superior renovation, you won't regret it.. thank you Jin and team and merry Christmas 😁

wu bob

6 years ago

Very happy with the service provided

Rachael Blair

6 years ago

We really enjoyed working with Kevin and his team right throughout the process of re-designing and installing our new en-suite, and also painting our master bedroom at the same time.
Superior Renovations were able to work to a tight schedule and complete the job to our satisfaction within 3 weeks. Really happy with the job all round - thanks team!

Lynette R

6 years ago

After looking around, we chose Superior Home Renovation to do our kitchen renovations, primarily because they have all the tradies under one umbrella. Hubby and I are both working, we don’t have much time to sort plans from trades people and fit into our schedule, plus we are uncertain which trades people to get to create a quality result. The process we experienced was less stressful, we are communicating with just one person - our Project Manager Jin, who organised everything! From demolition, floor tiling, cabinets & drawers, benchtop, electricians, painters to cleaners. Jin is a very good communicator, he keeps us on the loop about the project, and never missed to answer calls. Every enquiry that we asked during the renovation stages were all answered satisfactorily. He definitely has a ‘Customer Satisfaction’ attribute. Our kitchen was finished within the period given, and have excellently met our expectations. Our family is very happy with the design, quality and functionality of our new kitchen. Jin and his team have gained our trust, and we will contact them again on our next home renovation project. Highly recommended! :)

Bei Xiao

6 years ago

What an amazing work the team delivered! I did my bathroom renovation and is exactly what I want, whatever what issue happened always can find my project manager to solve it, feel very confident during whole project. thanks my project manager Bonnie again.

Dean John Ikinepe

6 years ago

recommends

Our bathroom looks awesome. We are so glad to have made the decision to go with Superior Renovations and would highly recommend them.
Our first experience in getting our home renovated and it wasn’t as stressful as we had thought it would be. We were lucky to have a project manager that made this experience less stressful and leave us with peace of mind. To Mr Jimmy Zhou and your team Thank you.

dean ikinepe

6 years ago

Our bathroom looks awesome. We are so glad to have made the decision to go with Superior Renovations and would highly recommend them.
Our first experience in getting our home renovated and it wasn’t as stressful as we had thought it would be. We were lucky to have a project manager that made this experience less stressful and leave us with peace of mind. To Mr Jimmy Zhou and your team Thank you.

Steven Holden

6 years ago

After obtaining quotes from several contractors in September - we chose Superior Renovations to fully refurbish our 2 x bathrooms, 2 x separate toilets and paint and carpet our garage. Not only were they able to start immediately, their standard of work and impressive work ethic was second to none. On time (actually 1-2 weeks ahead of schedule) and on budget, their professionalism, approachability and constant (and very effective) communication made Kevin and his team an absolute pleasure to work with. We are extremely happy with the result (and the building experience) and would 100% recommend Superior Renovations to all - we will be using them for our next project.
......and we did! Almost exactly one year later to completely remodel our kitchen and half of our downstairs flooring. If anything Kevin and his team have got even better. Less than 5 weeks from signing contracts to full completion. Less than 3 weeks of actual demolition and construction. Amazing work ethic and an excellent quality result. Thank you!

Cat Aitken

6 years ago

We were extremely happy with our recent kitchen and laundry renovation. The team from Superior were knowledgeable, efficient and lovely to deal with right from our first contact through to the completion of the project. We couldn't be happier with the result - it looks fantastic, is extremely practical and has transformed the whole feel of our home - all for a very competitive cost. I would definitely recommend this team and would use them again in the future.

Chao Cheng

6 years ago

I am very satisfied renovation project completed by Superior Renovations.
Kevin and his team is very approachable and did extra jobs for me without additional charges, The project was complete on time even with extra building work . I will definitely recommend his team to my friends.

karen hou

6 years ago

Bonnie -the project manager is awesome!!

Janet McIver

6 years ago

recommends

The job was professional from start to finish. Jin was extremely helpful and I am very satisfied with the result

Joanne Hilson

6 years ago

recommends

Having never done a renovation before Superior Renovations was outstanding. The professional advice and support of the team made our experience extremely easy and what started out as just an extra toilet turned into a fabulous new bathroom, modern living area , new laundry and then we added a rumpus room for the kids. This was never the intention but our experience was so good we felt comfortable and confident leaving it in the hands of Superior Renovations. They took us on the entire journey , educating and assisting with decisions and having a single point for all the different tradies was a dream and no stress. The final product was better than we expected and right on budget and they cleaned the entire place after all the work was done as a bonus . I highly recommend Superior Renovations.

Mary Stuart

6 years ago

recommends

I can't say enough good things about this company. About six months ago, we purchased an older home in Orewa that needed EVERYTHING replaced,.
After interviewing 6 local companies specialising in renovations, we hired Superior Renovations to re-do our kitchen, laundry and bathroom. And we're so glad we did. From the start, their people gave me the impression that my satisfaction was their number one priority - that any request of mine was reasonable and do-able. During the process, they listened to my ideas, made excellent suggestions where I was lacking in knowledge, and delivered comprehensive plans that incorporated my style and requirements. Michael, our Project Manager, was always patient, kind and professional. Ultimately, the renovations of our rooms were completed on time and within our budget.
We are very happy with the results obtained and everyone that sees our kitchen, laundry and bath just stops, stares, and says "Wow!". In short, this company has outstanding customer service and I would recommend them to anyone looking for renovations to be done. Mary Stuart

Mary Stuart

6 years ago

I can't say enough good things about this company. About six months ago, we purchased an older home in Orewa that needed EVERYTHING replaced,.
After interviewing 6 local companies specialising in renovations, we hired Superior Renovations to re-do our kitchen, laundry and bathroom. And we're so glad we did. From the start, their people gave me the impression that my satisfaction was their number one priority - that any request of mine was reasonable and do-able. During the process, they listened to my ideas, made excellent suggestions where I was lacking in knowledge, and delivered comprehensive plans that incorporated my style and requirements. Michael, our Project Manager, was always patient, kind and professional. Ultimately, the renovations of our rooms were completed on time and within our budget.
We are very happy with the results obtained and everyone that sees our kitchen, laundry and bath just stops, stares, and says "Wow!". In short, this company has outstanding customer service and I would recommend them to anyone looking for renovations to be done.

Ilati Hafoka

7 years ago

We had our bathroom/ toilet completely renovated by Jin and his team and love the final results. They were easy to work with as well as very professional. Would 100% recommend Superior Renovations to anyone looking to upgrade.

Moira Manning

7 years ago

recommends

My bathroom renovation was magic from beginning to end. I had previously had a bad experience renovating another bathroom so it was absolutely wonderful to turn that experience around. Moira

Miriama Taringa

7 years ago

Thank you Superior Renovations manager and staff for a great job completed on our bathroom. All I did was bought the materials and Superior Renovations completed and installed. I was so amazed within the timeframe as agreed. My son and his little family are very happy with the new bathroom. I would recommend Superior Renovations to anyone.

Olivia Duncan

7 years ago

recommends

My project manager was brilliant and the whole process was really easy and fast. I'm thrilled with the finished result.

Olivia Duncan

7 years ago

I was really happy with the process, communication, price and quality of work.

Will Horne

7 years ago

We had two of our bathrooms renovated with Superior Renovations and we are very satisfied with the great job they completed. Twelve months on and every thing is still "A Okay".
Well done, would recommend.

Madeleine Newman

7 years ago

Wonderful service and great team to work with. Nothing was ever a trouble and the end result is fabulous. I will use them again for my next project.

Kenneth Parry

7 years ago

We have had 3 bathrooms ,at different times ,renovated by Kevin and his team.Everything has worked out great , and we have a long history in property management of residential property.
I have no problem in recommending
Superior Renovations to anyone.

My Goodness Customer Service

7 years ago

Steven and the team are great to deal with and we have enjoyed working with them over the last 2 years.

Ryan Tongapuna

7 years ago

recommends

The team were amazing, great support, communication was on point, they never left us in the dark once and made sure we were as informed as possible. they were simply amazing, i would highly recommend! A++

Ryan Tongapuna

7 years ago

The team were amazing, great support, communication was on point, they never left us in the dark once and made sure we were as informed as possible. they were simply amazing, i would highly recommend! A++

Vivian Liu

7 years ago

recommends

I had my kitchen and master bathroom totally renovated and also painting/electrical work done for my house which was purchased a few months ago.

I am so happy to have Jimmy, my project manager, who is very professional, courteous and put customer needs on his top priority at all times. His team did a great job. Jimmy was extremely patient and answered all my questions with details.

I give him a 10/10 and will definitely recommend Superior Renovations to my friends if they require renovations work for their homes.

Tony Ah Colt

7 years ago

recommends

I am stoked with my new kitchen! Superior Renovations was great in listening to my requirements and going the extra mile to help me source and identify solutions to meet my needs and design desires. We bounced ideas back and forth until the ideal design and solutions was found.
They organized the plumbing, painting, electrical and builders work that needed to be completed as well as the kitchen cabinetry and included the costs in their quotes which left me stress free! They even helped me find a kitchen sink, fridge, stove, range hood and taps I liked. I was kept informed through out the project of the time frames and activities to be completed. These guys worked long and hard and met all of their deadlines. Where challenges were met, they came to the table and helped find suitable solutions.
Their keen eye for detail and previous experience were most appreciated in identifying what would and won't work. Samples were brought to me throughout the design process allowing me to select my desired choices, colours, designs, patterns. Great team to work with.
Will not hesitate to contact them again when completing further renovations in a year or so.

Penelope K

7 years ago

Kevin and the team did an outstanding job in renovating our 40 year old Villa home. We have worked with many contractors over the last 20 years and Superior Renovations by far is the best. The quality of the workmanship was outstanding and they were always very attentive to my queries. There were people working every day and the project was completed on time as promised. We used Superior Renovations 2 years ago for a smaller bathroom renovation project and they were excellent then as well. Since then we have used other companies for various projects and I can honestly say Superior Renovations quality is second to none - and we still prefer to deal with Superior Renovations and mainly because I trust that they will go the extra mile and will deliver the result above what is expected. In addition, the owner, Kevin and all the sub contractors were very knowledgeable, respectful and friendly to both myself and my family (including my dogs!). I highly recommend Kevin and the team and will use them again for future home renovation projects!

nn d

7 years ago

Superior Renovations was recommended to me by my friends, and I'm glad I went with them. I've delayed getting my bathroom renovated because I was worried about all the hassle and headache I may need to deal with, but Kevin made it seem like a breeze - everything felt looked after every step of the way and there was a lot transparency regarding cost and timing. Will be recommending them to friends and family, thanks Kevin and the team!

Craig Eagleton

7 years ago

recommends

We were extremely impressed with Superior Renovations. We used them to gut and fully replace our en-suite; plus the installation of a new bath in our teenager’s bathroom. The team’s work ethic was amazing; working long hours to meet the build timeframe and Jimmy was always communicating extremely well. Very happy with the result and we’re looking forward to them tackling our laundry.

Lizzie Clifford

7 years ago

The experience at Superior renovations overall was fabulous! Kevin was there every step of the way, he had all the right information and knew what he had to do from the start to the finish. A hard worker and very concise. I highly recommend this business to anyone and everyone looking to get a renovation done!

Colin White

7 years ago

Just had a full bathroom renovation and found the whole process stress free and excelent, the staff and project manager were proffesional and excelent to deal with, would reccomend them to anybody who wants a quality renovation.

Sarah Dryden

7 years ago

recommends

Kevin and his team did an amazing job - we are so happy with the results! Nothing was a problem, and the team were approachable and professional. The team are amongst the best craftsmen I've encountered in Auckland, and it shows in the finish of the job. All of the guys showed up on time without fail, worked really hard and communicated every stage of the job. Superior renovations did 5 rooms for us (bathroom, ensuite, 2 toilets and garage) to a very high standard and with no delays. Thank you Kevin, Kai and your team! Hope to work with you again soon

lily qiu

7 years ago

非常满意Superior Renovations 给我们装修的两个浴室。他们的工作团队很专业，能尽量满足客人的要求，比如Jimmy花了一个周末早晨陪我们选瓷砖。尽管在操作过程中出现小问题，但他们解决得挺好。最后的结果很令人满意，朋友都说新浴室像是宾馆的。他们意外送的礼物s也很暖心。如果朋友想装修，我会毫不犹豫地推荐他们。赞👍

Steven Holden

7 years ago

recommends

After obtaining quotes from several contractors in September - we chose Superior Renovations to fully refurbish our 2 x bathrooms, 2 x separate toilets and paint and carpet our garage. Not only were they able to start immediately, their standard of work and impressive work ethic was second to none. On time (actually 1-2 weeks ahead of schedule) and on budget, their professionalism, approachability and constant (and very effective) communication made Kevin and his team an absolute pleasure to work with. We are extremely happy with the result (and the building experience) and would 100% recommend Superior Renovations to all - we will be using them for our next project.
......and we did! Almost exactly one year later to completely remodel our kitchen and half of our downstairs flooring. If anything Kevin and his team have got even better. Less than 5 weeks from signing contracts to full completion. Less than 3 weeks of actual demolition and construction. Amazing work ethic and quality result. Thank you!

Danielle Strand

8 years ago

Jimmy Alex and Kevin you are a remarkable team and have done a beautiful job on painting our house. We are very thrilled with your professionalism and workmanship throughout the process. Has been a pleasure working with you all. Top marks for going the extra mile in helping us with extra little jobs. definitely recommend you to family and friends and look forward to working with you again in the near future 😀😀👍

Bathand Tile

8 years ago

recommends

Superior Renovation has great professional team. We normally interact with Jimmy, Kevin , Stu and Jin. They all are very helpful with clients advising them what products suits well to the project. This makes their customer's experience easy and fast moving. Good luck great team 👍👍

Andrew W

8 years ago

Fantastic workmanship. People you can trust to keep everything under budget without compromising quality.

박진석

8 years ago

recommends

Best Renovation Company in New Zealand

sharon phillips

8 years ago

Kevin and his crew did a great job - they did a complete home renovation for us, i.e. new kitchen, bathroom/s, tiling, carpet, plaster and paint, blinds, lighting, everything. We have a new house and we love it. Any questions or concerns I had were quickly by Kevin and any problems fixed. Nothing was a problem. Would recommend to anyone.

Zou Yawen

8 years ago

It was lucky for us to find Kevin and his team to do the renovation work. The job done on time and really look nice.

alma uka

8 years ago

Superior Renovation team made it so easy. Everything they promised they actually completed and even better then I could have imagined. I am impressed with the high standards of their work and professionalism. The work started on time, kept on the budget and even finished before the due date. Jimmy kept me informed of every single step of the renovation process, he made it so easy for me. The final result is fantastic, I have a new bathroom, kitchen, lounge and two bedrooms. Superior Renovation, you are the best. Thank you Jimmy and Kevin

Dayoung Kim

8 years ago

I was looking for a renovation job and this company was the one for my needs. Their services were customised to suit my all requirements. We had communicated a lot and they fully focused on every detail. Completely recommend Superior Renovations!

EJY GROUP

8 years ago

We will highly recommend to all to use this company for all the renovation jobs. The team really experience , honest and friendly all the time. The project manager is really knowledge for the help to give lots of ideals from the projects and we really happy with all the results from you guys.
Thanks for all the hard job.

daniel chou

8 years ago

What a load off my shoulders. After buying my new home which badly needed some renovations was something that was very stressful for me as a single mum finances were an obvious issue and being taken advantage of for just being a woman were a major concern but then I found Kevin and the Superior Renovations Team. Kevin, thank you so much for taking the stress and worry off my shoulders, you stuck to my budget and you did an amazing job.

Menglan Wu

9 years ago

Kevin and his team is always good in every aspect from planning to renovating, thank you for their great contribution!

Ling Su

9 years ago

great communication skills, and can resolve any problem we face.

Brenda Griffiths

9 years ago

Was an absolute pleasure dealing with Kevin and the team, have already recommended you guys to my friends and family - will be in touch for my next renovation! thanks again for the quick turn around and excellent result.