We couldn’t be happier with our new pergola! From start to finish, the team was professional, punctual, and easy to work with. They took the time to listen to what we wanted and offered great suggestions to make the design even better. The quality of the materials and workmanship is outstanding — everything feels solid, well-built, and beautifully finished. Kudos to Sinan Sun as she has been an amazing contact with the company.

We have worked with Superior Renovations for the past years and we found the team is great to work with!
No job is too big or too small, and the projects are always in good hands.
I will highly recommend Superior Renovations to my friends and family.

Superior Renovations are without a doubt, one of the most professional and easy to deal with companies that we do business with. It is an absolute pleasure to work with this company. Leanne, Elaine and the team are so efficient and friendly. Their systems are flawless and they make our jobs so easy!

We are very pleased with our bathroom reno by Superior Renovations! Jacob, Cici and the team always kept us up to date, were always friendly to deal with and finished ahead of schedule. Most importantly we are very happy with the quality of the work.

We have been working with Superior Renovations as a supplier now for over three years. In that time we have found the team to be very professional and well organised. Which is a welcome relief in this industry! Just recently we have become their sole supplier for portaloos, which recognises the collaboration we have forged over these three years.

In particular, Leanne and Elaine set a very high standard of communication and flexibility. This is of vital importance when scheduling deliveries and pickups with us, however, they understand not everything can be done at once and are willing to work with us for the best (supplier/contractor/client) outcome.

I would imagine this ethos would flow directly through to all their contracted renovation work. A pleasure to work with!

We’ve been supplying portaloos to Superior Renovations across a range of their projects, and they’ve consistently been one of the easiest, most professional teams we work with. Their communication is clear and timely, their organisation on site is excellent, and their crew always treat our gear and our team with respect.

In an industry where coordination makes or breaks a job, it’s refreshing to work with a company that genuinely runs things smoothly from start to finish. Highly recommend Superior Renovations - Top team with a solid crew behind them — always a pleasure to deal with.

A very reliable supplier – we’ve been working with them for three years now, and they have never let us down. Well done to the team.

Excellent company to work with:)

We have been working with these guys for the past 4 years and find them an awesome company to work with, very efficient and organised. I highly recommend!

Finding someone reliable for renovations has always been the most stressful thing for us. In the past, we had several painful renovation experiences—money was spent but the problems were never truly solved, and things often ended up worse than before. We really didn’t know where to find a trustworthy renovation company.

For more than ten years, our wish had been to renovate our bathroom, laundry, and toilet, so that we could finally enjoy a comfortable and functional living environment. Just when we were about to give up, we came across Superior Renovations online. We quickly made an appointment with Cici, who designed and provided us with a quote.

Throughout the whole process, I was deeply impressed by the professionalism of Superior Renovations. What stood out most was that they always delivered on their promises—everything agreed upon was completed on time. This built a relationship of trust and reliability. Up until completion, I was completely satisfied with their dedication and the quality of their workmanship.

During the renovation, we encountered some of the challenges that often come with older houses, but Cici and her team helped us resolve the discomforts we had been living with for years. We are truly grateful to the construction team.

Some say renovations are easy if you just have money, but I believe the most important thing is finding a trustworthy team that keeps their word, values quality, and cares about the customer’s experience.

Because of this renovation experience, we can now confidently plan our next project—the kitchen—and Superior Renovations will definitely be our first choice. We strongly recommend them.

Finally, I want to thank Cici and the team for helping us fulfill our dream.

Mark ＆ Kate

Sinan is a very good consultant. She helps a lot during renovation. Very satisfied with their job.

It was great to have Alison's recommendations and input on how & what would look best for our kitchen and bathroom reno. Jacob, our project manager, has been a star too; ensuring that the project was delivered as planned, AND giving us great ideas & suggestions along the way.

We will definitely be calling on you guys again for our next home reno. Thanks team!

Very impressed with Superior Renovations.Building our pergola with blinds for a fair price .First thank you Sinan for quoting the job and your flexabilty and knowledge..Secondly the job was done well within the time frame, thanks to Jeff for supervising the job ( eventhough he wasn't too well) and keeping us up to date throughout the process. Payment was fair and easy as well .
Thoroughly recommend Superior Renovations for your reno job 👍

Very efficient team of workers and high quality finish.
Very happy with our renovated bathroom.
We will use this company again.

We’re very happy with the renovation work done by the team. It’s rare for renovation projects to finish on time, but they committed to completing ours before the Easter holiday—and they delivered! Our project manager, Jacob, worked incredibly hard (even physically! 😄) to make it happen.

I admit I might not have been the easiest client—I was particular about details like colours, tile placement, and exactly where the hand basin bowl should sit on the bench. But they listened, took it all on board, and got it done. Thank you, Jacob!
I’ll definitely bring you another challenge in the future. 😉

Thanks Superior Renovations for doing our house, it definitely looks a lot better now! Special thanks goes to Alison and Jacob for their excellent effort and good manners in handling the construction process, it wasn't easy but with them around it definitely became easier to handle. Cheers🥂

We had our kitchen, bathrooms, and flooring done by Superior Renovations. Cici was our designer, and Jacob was the project manager. We are very happy with the results, and love our new house. Things didn’t always go perfectly during the renovation, there were a few issues with untidy workmanship and some poor finishing, however they were dealt with by Jacob. After the job was completed we found a couple of further issues with some of the finishings, but the tradesmen came back and fixed these quickly. Overall we are happy with the result, and they stayed on budget.

Absolutely thrilled with the outcome of our renovation of two bathrooms and kitchen in a double level home. Kevin and his entire team were an absolute pleasure to work with from the get-go. Every minor detail was attended to, and all our requests were accommodated. Cyrus deserves a special mention as under his watchful eye and expertise, nothing could go wrong.

I have recently finished a renovation in our 1930’s bungalow, updating the original (and I do mean original) kitchen and bathroom. Plus creating a new laundry and removing three fireplaces which created two new spaces including an office. From the initial appointment with Alison who came over and then provided drawings and a quotation, to the work with Frank, our project manager and the team, this has been a wonderful renovation experience. I would have described myself as a nervous-renovator prior to doing this, as I had never done a renovation before, but Frank, Alison, Sunny and all the team have worked so tirelessly and generously to create spaces that we love. Superior’s care in managing the project has meant that we have come away with much more than we originally sought to achieve and without the stress I hear others lament about when they renovate. I would recommend Frank, Alison, Sunny and the team at Superior Renovations wholeheartedly.

We engaged with three companies to completely renovate our downstairs and ensuite bathrooms. We elected to go with Superior Renovations as they provided us with a fixed price and specific timeline to complete the project (which two other companies could not do), and we were absolutely delighted with the end result. We love everything from the floor and wall tiles to the heated towel rails and from the LCD mirrors to the underfloor heating and soft close lids. We especially loved replacing the old tub in our ensuite with a walk-in shower.

The entire process went incredibly smoothly, with the project being completed on budget and ahead of schedule. From the initial design phase to the final touches, nothing was too much trouble for the team. Superior Renovations conducted themselves with the utmost professionalism, ensuring every detail was perfect.

Frank (Project Manager) and the team did such an amazing job. Totally professional outfit, top notch communication, all tradies were courteous, polite and respectful. Alex (Builder) was especially knowledgeable and offered great solutions as minor issues unfolded. Each stage of the renovation was completed on the day it was scheduled. The crew were always on time and mindful of our work from home arrangements. And I was also impressed with the floor protection that was laid out on the first day.

Through no fault of Superior, we did encounter a major, unforeseen setback that delayed our renovation on the downstairs bathroom. Superior were patient with us while we sourced specialists to remedy the issue. But once that was all sorted, Frank and the team picked up the baton and charged ahead to the finish line, delivering two beautifully ‘superior’ bathrooms. We also experienced a minor electrical issue post-build. And even though it was unrelated to their renovation work, Frank promptly dispatched an electrician who quickly fixed the problem. Talk about above and beyond!

In summary, we highly recommend Superior Renovations for anyone looking to undertake bathroom renovations in their home. We’re already talking about renovating the kitchen next and we’re so confident in Superior Renovations that we will most certainly be engaging with them to complete the task.

A huge thank you to Frank, Alex and all the wonderful team at Superior Renovations:)

Superior Renovations did an amazing job we would definitely recommend them for anyone looking for a high quality outcome. Our Project Manager Jacob was amazing, taking care of any minor adjustments we wanted, nothing was too much trouble.

Absolutely love my new ensuite bathroom. Superior Renovations made the process so enjoyable, I'm truly delighted with the transformation from an old tired room to modern functionality.
Jacob led a wonderful team of professionals who were considerate and efficient. He answered any query with reassurance and patience.
I'm now looking at engaging them again for my main bathroom because I'm not fearful of renovating anymore and confident I'll get a superior outcome. They definitely lived up to their name!

Superior Renovations transformed our bathroom, and we couldn’t be happier. Cici, Jacob, Alex, and Ray were a fantastic team (Ray, our dog, is going to miss you). They tackled our old house’s quirks with creativity and attention to detail. We were especially impressed that they stayed within budget, even with a few surprises along the way. We’d definitely choose Superior Renovations again and highly recommend them.

I had a full house Reno done by superior (painting, flooring, kitchen, bathroom etc). They were quick, stayed on budget, and were fast to fix things and make changes where needed. The finish however, is a lower standard than I’d hoped for. It seems like things like grouting, paint trims, and some silicon edging was rushed. I’ve been back living in the house for 2 weeks now and keep finding little things that will need a touch up.

Thanks Sunny, Jacob and the team for a great renovation. We had 2 bathrooms, the laundry room and front door re-done and very pleased with the results.

Superior Renovations did a good job for our deck, they are professional and took on board any changes suggested by us and gave good ideas and advice.

They took care of cleaning up all the mess after every job.

Good value for money.

Special mention to Cici, Frank & all the workers.😊 Thank you so much

Highly recommended 👍😊

It was a pleasure to work with Jacob and his team. They installed a lovely new kitchen which met all my requirements, it arrived on schedule and I was kept informed all the way through the project. Thanks Jacob ... you did a great job. Narelle

I recently engaged the services of Superior Renovations for a complete renovation of my kitchen and bathroom, and I couldn't be happier with the results. The entire process went incredibly smoothly, with the project being completed on budget and ahead of schedule. From the initial design phase to the final touches, nothing was too much trouble for the team. They conducted themselves with the utmost professionalism, ensuring every detail was perfect. I highly recommend Superior Renovations for anyone looking to renovate their home.

We have our bathroom renovation scheduled later this week. Everything so far is awesome. They are very patient and nice to work with!

My wife's dream of a bathtub is finally happening. Can't wait to see the final result!

Great work done by Superior Renovation.Great service and efficient job.Big thanks to Jacob and
they team.Highly recommend.Got my 2 bathrooms renovated.

We had the best experience using Superior Renovations. They had a good range of products available making it easy to pick the fixtures and fittings. The team were experienced and had great pride in their work, from the office to onsite we were treated like valued customers. The product we ended up with exceeded our expectations.

Great experience with Superior renovations. I would highly recommend it for anyone looking to renovate their house.

We engaged Superior Renovations to transform our 30-year old, tired looking and problematic bathroom into something world class - and wow! The end result is simply stunning. The team led by Frank did an absolutely fantastic job. This was our first major renovation project and the entire process was easy and hassle free. The team delivered on schedule, within budget and the quality of their work is outstanding. If you are considering renovating - do not go past these guys.

Wish I had given more of my renovation project to Superior earlier in the process. Superior team was knowledgeable, skilled and exception to work with. Will certainly be a repeat customer if ever a need comes up.

From design to completion the team were professional and always keen to get the project right. We will definitely be using their services again. Even finished the job with a spotless clean.

My wife and I are absolutely delighted with the team at Superior Renovations - and the "superior" job and experience they delivered for us in renovating our ensuite and main bathroom. We are so pleased we chose them for our renovation.

Everyone from Cici the designer, and Frank our wonderful and attentive project manager, down to the team of guys doing the heavy lifting were a real pleasure to deal with. We were kept informed every step of the way and everything was done to a very high standard. Nothing seems too much trouble for your crew (in fact Frank even became quite good at running after and catching our dog when the naughty little boy escaped), and they even helped me out with a couple of small extras around the house at no additional cost.

Their pricing was very fair - no hidden extras, and they are such hard workers! But I think what impressed me most was that everything they promised was done exactly on the day they said it would be done, and at the time they said it would be done. They were a very respectful, friendly team who obviously take immense pride in their work.

Thank you Superior team! Recommend 100%

This place is excellent. The service is fantastic. Eunice was amazing. She is efficient, knowledgeable and professional. Their prices are excellent. We have chosen to go with them for an ensuite renovation.

We have now had the pleasure of Superior completing our ensuite. It's a big WOW from us.

Communication, professionalism, making sure they checked in with us about preferences, quality of workmanship, quality of materials are all 5 stars.

They completed the job early. Payment structure was excellent. The staff were polite and respectful. If there was an issue it got sorted immediately. Follow-up was prompt. There was no lingering to tidy up loose ends. Rubbish taken away immediately. Full respect of our neighbours using a shared driveway with us. Finally Jacob our project manager was the best. He held the job together from beginning to end.

To be honest...we were 'blown away' by how smoothly it all ran.

Friendly, efficient and professional.

Three bathrooms, a garage and a laundry renovated so far. Everything was done on time and to a high standard. Communications with the Project Manager were good, and the workers were all very professional, polite, and helpful.

Well communicated, responsive and porofessional.

Superior Renovations renovated my living room, kitchen, bathroom and Garage, which turned out to be impressively good work. Especially the Kichen, which is really Morden style designed, functioning well and looks really elegant.

The Superior Renovations team is really professional, and willing to achieve a good finishing which fit for my expectations. The whole project took over a month, and the result is just satisfying.

The good work from Cici, Jacob and the team is much appreciated.

Choosing the right renovation company is as important as the project itself. We chose Superior Renovations, recommended to us, and they didn't disappoint. 2 full bathrooms and laundry renovations, from consultation, starting time, and workmanship, the project was a breeze. Best extra bits, project finished on time and within budget. Yes, we would recommend it. A+ Eric

We live in Glendene West Auckland. We decided to renovate our old bathroom with Superior renovations. This was our first renovation and the team at Superior renovations made it a smooth & satisfying journey for us. We were really pleased with our new bathroom renovation. Special thanks to Jin , Jacob and their team.
This company is Professional, knowledgeable, friendly , punctual & honest. We would highly recommend them for any renovations. Well done 👏

We currently decide to do our kitchen renovation and we meet Superior Renovations team.
As we go through the full process with them, we believe their team is professional and reliable work. If you are looking for a professional project team who will do the whole work for home renovate and save your time. We are highly recommended for you to choose Superior Renovations services.

Pros:
We engaged with Superior Renovations to renovate our apartment bathroom and overall we were extremely happy with the process and result! Our main point of contact was Cici Zuo who was very friendly and professional. Additionally, our whole apartment building was currently undergoing external renovations and so it was a logistical nightmare having to coordinate our interior work here with what was going on outside. Cici was impressively flexible to all situations and met each challenge with exemplary calmness and poise. I can only give high praise for her efficiency as a project manager. I would also like to extend my admiration to the accounting staff and the renovators. The accounting staff was very efficient and precise. The renovators were very friendly and I was appreciative with how conscientious they were about our apartment. It was clear how much care was taken to ensure our apartment remained undamaged and as clean as possible. At no time did I feel any concern leaving them to work in our apartment.

- Efficient, conscientious and high-quality construction
- Clear and precise communication both in documentation as well as interaction with staff
- Bathroom is gorgeous!

Cons:
We also engaged with Superior Renovations to construct 2 wardrobes and 2 cupboards in our apartment. The design process was efficient with very clear documentation. However, we found the wardrobes to be quite overpriced compared to other companies we obtained quotes from. My biggest issue was with the somewhat bizarre inability to break down the price. To meet our budget, we requested pricing for each of the 4 structures separately so that we could decide which we would go ahead with and which we would opt out of. For some reason, Cici informed us that they were unable to break down the cost; cost for all 4 wardrobes has to be considered all together. I'm not entirely why this was the case; the explanation didn't make too much sense to me. In the end, we elected to not proceed with any of the wardrobes. On a related note, unlike other renovation companies we engaged with, Superior Renovations did not seem to offer much support in helping us meet our budget. We felt that not much attention was expended to provide us with multiple options to consider so that we can meet our financial requirements. The overall engagement had a "take it or leave it" feel about it and we found that we had to pry to expose alternatives.

- Pricing was not granular enough
- Little consideration of budget or assistance towards meeting our budget.
- No display of pricing including GST

Conclusion:
If you want your work done fast and done well, Superior Renovations is definitely the way to go. However, if you're a bit constrained with your budget, be prepared to put in some effort yourself to meet it or entirely forgo some options. Overall we were very happy with the entire renovation process and will definitely consider Superior Renovations again in the future for any of our renovation needs! If this does happen, we hope that we have a chance to work with Cici again.

Update 15/5/2023:
Two months after the completion of the work, unfortunately a leak was discovered coming from the pipe of our renovated ensuite that damaged the walls and ceiling of the apartment directly below us. After investigation, this turned out to NOT be the fault of Superior Renovations' work. Despite this, to facilitate the investigation, Cici was extremely responsive and proactive. Her action was instrumental in determining the cause of the leak. Additionally, post-work, Cici has been very helpful in dealing with some very minor issues. With all this in mind, I felt it was necessary to update my review to once again give my compliments to Cic and the Superior Renovations team. I should also mention that an external plumber who also came to investigate the leak was blown away at the workmanship of the renovation!