Why we launched Superior Property Services in 2020
We launched Superior Property Services in 2020, during the Covid lockdowns, and it’s since become the part of the group that looks after homes long after a renovation wraps up.
The timing wasn’t planned. When Auckland went into lockdown in 2020, renovation sites stopped. Property maintenance and essential repairs could still go ahead under the rules, so we set up a division to handle that work, the jobs that kept people’s homes safe and running while larger projects were on hold.
What began as a response to an unusual year turned into something we kept.
Two roles settled in. The first is aftercare: the maintenance, small repairs and upkeep our renovation clients need once they’re actually living in the finished space. A handover isn’t the end of the relationship. The second is a home for the enquiries that don’t need a full renovation, the smaller jobs where sending a maintenance team makes far more sense than starting a design process.
Frequently asked questions
When did Superior Property Services start?
We launched it in 2020, during the Covid lockdowns. Renovation sites had stopped, but property maintenance and essential repairs could still go ahead under the rules, so we set up a division to handle that work.
What does the team do now?
Two things. It looks after our renovation clients once they're living in the finished space, the maintenance, small repairs and upkeep a home needs over time. And it takes on the smaller jobs that don't warrant a full renovation.
I had a renovation done a while ago and something needs attention, can you help?
Yes. A handover isn't the end of the relationship, so send it our way and the property care team will sort it. Aftercare is exactly what this part of the group is for.
My job is more of a repair than a renovation, is that a fit?
It is. Where a small repair or maintenance job makes more sense than starting a design process, the property care team handles it rather than routing you through a full renovation.
Had work done with us and something needs attention? Or got a job that’s more repair than reno? Our property care team is where it goes.
