ST HELIERS, EASTERN BAYS — AUCKLAND

Full Home Renovation
in St Heliers, Eastern Bays

A dated four-level home brought back to light — three bathrooms, full repaint, kitchen update and deck, all managed under one roof


Completed August 2018

RENOVATION

Project Managed By

Kevin Yang, project manager for the full home renovation in St Heliers

 

Kevin Yang
Managing Director and Project Management
kevin@superiorrenovations.co.nz
0800 199 888

Quick answer: This was a full home renovation in St Heliers — a dark, dated four-level Eastern Bays home given three new bathrooms, a full interior and exterior repaint, a kitchen update and a brought-to-code deck, all project-managed end to end while the family lived on site.

Location St Heliers, Eastern Bays, Auckland
Completed August 2018
Scope Three bathrooms + laundry, full interior and exterior repaint, kitchen update, deck brought to code, full project management
Project lead Kevin Yang, Managing Director
Project type Owner-occupier, later prepared for sale

Why Todd and His Family Took On a Full Home Renovation in St Heliers

Todd Chandler and his family bought this St Heliers home in the middle of 2018 with one plan: make it the family home. Four levels, high ceilings, and one of the best positions in the Eastern Bays. On paper it had everything. In practice, it had problems the photos didn’t show.

The first thing you noticed wasn’t the view. It was the smell — a musty, damp note coming from one of the bathrooms the moment you walked in the front door. Then the dark. “It’s a pretty terrible day today,” Todd said during filming, “but with that slate floor it’s almost black.” A house with harbour light on three sides, and it still felt closed-in. Dated wallpaper on every wall. Three leaking bathrooms. A deck that didn’t meet code.

Todd had renovated before, on other properties. So he wasn’t going in blind. What he didn’t have this time was the time — a demanding job meant he needed a company that could carry the whole thing, not just swing a hammer and leave him to coordinate the rest. He got quotes from a few firms. The thing that set the decision was simple, and it wasn’t price.

Choosing One Team to Manage the Whole Project

What won the job was responsiveness. Todd’s words, not ours. When he asked for a first meeting, Kevin replied fast. When Kevin said a quote would land that day or the next, it landed — complete and detailed, the way Todd expected it. Small things. They add up to whether you trust someone with your house for several months.

Kevin Yang took the project as manager. The arrangement that followed was the kind that only works when communication is honest both ways. “He would tell me if I don’t make a decision by today, it’s going to hold things up,” Todd recalled. No vague reassurance — clear about what he needed, and when, so the programme kept moving. For a busy client, that candour was worth more than a softer sell.

A renovation on this scale is rarely smooth start to finish, and this one had its moments. The family stayed living in the house the whole way through. That meant the work had to be sequenced around real life — meals, sleep, getting in and out of a four-storey home with trades on site. Keeping disruption down wasn’t a nice-to-have. It was the brief.

Open-plan lounge and kitchen with leather sofas, a staircase and a vaulted ceiling in the renovated St Heliers home

What the St Heliers Renovation Covered

This was a whole-house job, not a single-room refresh. Here’s what the work involved, room by room.

Three Bathrooms and the Laundry

The bathrooms were the worst of it — dated, leaking, and the source of that damp smell. We stripped all three back, fixed the leaks and the mould behind them, and rebuilt. One layout changed entirely: a wall came out to turn a bathroom into an ensuite. New vanities, toilets, showers and a freestanding bath went in, with modern black tapware throughout. Full wall tiling in the showers, half-height elsewhere. New waterproofing, new lighting, and LED strips set in front of the mirrors. The laundry was reworked in the same pass.

Full Repaint and Wallpaper Removal

Every wall in the house was wallpapered. On a four-level home with high ceilings, getting it all off was a job in itself — height and access made the strip-out slow going. Once it was down, the whole house was re-plastered and repainted, ceilings included. The kitchen got a new subway-tile splashback and the light fittings throughout were replaced, which is most of what lifted the place out of its 1980s feel.

Deck and Balustrades

The existing deck wasn’t to code. We reworked the structure to bring it up to standard — removing exterior steps between deck joints, replacing balustrades, and making the whole thing structurally sound. The balustrades were re-stained to match the rest of the exterior, so it read as one finish rather than a patch job.

Child's bedroom with a desk, an armchair and sliding doors to a tree-lined deck in the St Heliers home

The Work Behind the Walls: Waterproofing and a Deck Brought to Code

New tiles and black tapware are the part you see. On an older St Heliers home, the work that actually earns its keep is the part you don’t — what goes in behind the walls and under the deck before any of the finishes land.

Three Bathrooms, Rebuilt to Stay Watertight

Leaking bathrooms are rarely just a tiling problem. Once all three were stripped back, the real fix started behind the surface. New Zealand’s Building Code clause E3 Internal Moisture requires wet-area surfaces to be impervious and easily cleaned, and ventilated well enough to clear the moisture a bathroom throws off. Meeting that in a shower or around a bath means a waterproof membrane under the tiles, not grout doing the job on its own: systems specified to AS/NZS 4858 for wet-area membranes go on before a single tile is laid, so water that gets through the grout still can’t reach the framing. That is what stops the damp smell, and the hidden rot behind it, from coming back. New extraction and LED lighting went into each room in the same pass, because under E3 ventilation isn’t optional in an Auckland bathroom. Whether your own bathroom needs a full re-waterproof depends on what sits behind the walls, which is a call for a Licensed Building Practitioner.

Bringing the Deck Up to Code

The existing deck didn’t meet code, which on a multi-level Eastern Bays home is a safety matter, not a cosmetic one. Building Code clause F4 Safety from Falling calls for a barrier wherever someone could fall a metre or more, and that barrier has to be continuous, rigid and strong. We reworked the structure, removed the exterior steps sitting between the deck joints, and replaced the balustrades so the whole thing was sound, then re-stained them to match the exterior so it read as one finish. Where a deck or balustrade needs to be signed off against F4 on your own home, that sits with your LBP or Auckland Council: it is the kind of detail that separates a cosmetic makeover from a full home renovation done properly.

Project Highlights

Full repaint and wallpaper removal

  • Dated wallpaper removed throughout the house
  • Four levels with high ceilings — height and access made the strip-out a real job
  • Full re-plaster and repaint of every wall and ceiling

Three bathrooms + laundry

  • Gutted and rebuilt, with leaks and mould fixed at the source
  • One wall removed to convert a bathroom into an ensuite
  • New vanities, toilets, showers, freestanding bath and black tapware
  • New waterproofing, new lighting, LED strips at the mirrors
  • Full wall tiling in showers, half-height to the walls

Deck renovation

  • Existing deck brought up to code
  • Exterior steps between deck joints removed
  • Balustrades replaced and the structure made sound
Second living area with grey carpet, a sofa and a sliding door out to the lawn in the renovated St Heliers home
Family bathroom with white subway tiles, a built-in bath, wood-look tiled floor and a timber vanity with black mixer, St Heliers renovation
Renovated deck with a glass balustrade and outdoor dining set overlooking the Waitemata Harbour in St Heliers, Eastern Bays

Renovating an Eastern Bays Home Without Moving Out

St Heliers homes carry a particular set of challenges. Many sit on the slope running up from Tāmaki Drive, built across multiple levels to catch the harbour view — which is exactly what makes them hard to work in. Trades are carrying materials up and down several flights. Access is tight. And when the family is still living there, every day’s work has to leave the house functional by evening.

The fix was sequencing, not heroics. Kevin staged the bathrooms so the household was never left without one in use. The site stayed tidy between the entry and the work zones. Decisions were flagged early so nothing stalled waiting on a colour or a fitting. For Todd, juggling a demanding job, that meant the renovation slotted around his life rather than taking it over.

“On a multi-level St Heliers home with the family still in it, the programme matters as much as the finish. Get the sequence right and people barely notice the disruption — they just see the rooms come back better, one by one.”
— Kevin Yang, Managing Director, Superior Renovations

What a Full Home Renovation Like This Costs in Auckland

Every full home renovation is priced to its own scope — the number of rooms, the materials, and how much structural and remedial work hides behind the walls all move the figure. A project like Todd’s, with three bathrooms rebuilt, a whole-house repaint, and a deck brought to code, sits in a very different place to a single-room update. Rather than quote a figure that won’t match your home, use our renovation cost estimate tools to get a realistic Auckland estimate for your own project.

💡 Quick tip: On older homes, the leaking bathrooms aren’t the expensive surprise — it’s what the water’s been doing behind them. Budget for remedial work before you fall in love with the tapware.

What Todd Said

“I’ve already recommended you guys — my experience was that good. Right from the start to the end, the same responsiveness to calls and emails, the same attention to detail, the same respect for me and my family. From start to finish the experience never wavered. It was solid all the way through.”
— Todd Chandler, St Heliers

todd - Superior Renovations

“Before, you’d walk in and notice a smell coming from one of the bathrooms, and then the darkness in the house.”

“Now you walk in and the house is impressive. It’s a lovely space to be in. Everybody who comes here is impressed and enjoys it — but it still feels like a home.”

One Team, Start to Finish

A dark, leaking, wallpapered four-level home became a bright, sound, modern one — without the family ever moving out, and finished to a standard that held up when the house later went to market. That’s what managing every trade under one roof buys you: one point of contact, one accountable team, and a result that reads as a whole rather than a series of patched-up jobs.

If you’re weighing up a full home renovation here in East Auckland — or a multi-bathroom job like this one — we’d be glad to walk through what’s possible in your home.

Book your free in-home consultation with Superior Renovations
See our bathroom renovations across East Auckland
Request a free feasibility report for your project

Full Home Renovation in St Heliers — FAQ

How long did the full home renovation in St Heliers take?

The project completed in August 2018. A whole-house renovation on this scale — three bathrooms rebuilt, the entire house re-plastered and repainted, plus deck work — typically runs over several months on site. Because the family stayed living in the home, the work was sequenced room by room to keep the house usable throughout, which shapes the timeline as much as the build itself.

Can you renovate a home while the family is still living in it?

Yes — Todd and his family lived in this St Heliers home for the whole renovation. The key is sequencing. We staged the three bathrooms so one was always usable, kept the site tidy between the entry and the work zones, and flagged decisions early so nothing stalled. On a multi-level Eastern Bays home, that planning matters as much as the finishes.

What was involved in renovating the three bathrooms?

All three bathrooms were gutted back to the framing. We fixed the leaks and mould at the source, then rebuilt with new vanities, toilets, showers and a freestanding bath, finished with modern black tapware. One wall was removed to convert a bathroom into an ensuite. New waterproofing and lighting went in, including LED strips in front of the mirrors, with full wall tiling in the showers.

Why was the deck part of the renovation?

The existing deck didn't meet code. We reworked the structure to bring it up to standard — removing exterior steps between the deck joints, replacing the balustrades, and making the whole thing structurally sound. The balustrades were re-stained to match the rest of the exterior so the finish read as one piece.

How much does a full home renovation in St Heliers cost?

It depends entirely on scope — the number of rooms, the materials, and how much remedial work sits behind the walls. A whole-house project like Todd's costs considerably more than a single-room update. Rather than guess, use our renovation cost estimate tools for a realistic Auckland figure based on your own home and the work you're planning.

Do you handle multi-level homes like those in the Eastern Bays?

Yes. Many St Heliers and Eastern Bays homes are built across several levels to catch the harbour view, which makes access and trade logistics harder. This home was four levels with high ceilings. We plan the build around that — material handling, trade sequencing, and keeping a lived-in house functional day to day.

What made an old home feel so dark, and how was it fixed?

The combination of dated dark flooring, wallpapered walls throughout, and tired lighting closed the house in, despite its position. Stripping the wallpaper, re-plastering and repainting every surface, and replacing the light fittings did most of the work. Todd's own words afterwards: the house went from almost black underfoot to a lovely space that still feels like a home.

How do you stop a renovated bathroom from leaking again?

The leaks here were fixed at the source, not tiled over. Under New Zealand's Building Code clause E3, wet-area surfaces have to be impervious and properly ventilated. In practice a waterproof membrane goes on behind the tiles before they are laid, so any water getting through the grout still can't reach the framing. New extraction was fitted in each bathroom too, because ventilation is as much a part of staying watertight as the membrane itself.

Why did the deck need to be brought up to code?

The existing deck didn't meet the current standard. Building Code clause F4 requires a barrier wherever a person could fall a metre or more, and it has to be continuous, rigid and strong. We reworked the structure, removed the exterior steps between the deck joints and replaced the balustrades so the deck was sound, then re-stained them to match the exterior. Whether a deck on your own home needs the same work is a question for your LBP or Auckland Council.

Further Resources

  1. More completed Auckland renovation projects
  2. Real client stories from across Auckland

Claim Your Free No Obligation Consultation With Our Design Team In The Comfort Of Your Own Home

Action Plan For Your Renovation
You’ll receive your Action Plan for your renovation which includes scope of works, specifications, possible variations, inclusions and initial quote for the works.
Concept Plans For Your Renovation
You’ll receive concept plans from our designer so you can visualise what it could potentially look like, essentially turning your “idea” to something you can see visually in your given space. Note: these are not architectural plans or construction drawings.
Feasibility Study and Report
If it involves consent related renovations, you’ll also be referred to our architect for a Free Feasibility Report on your plan consent works which includes a feasibility study, potential architectural costs, council fees, possible limitations/challenges and recommendations.

Simply fill in the form below to take the first step towards living like new by renovating the old!

    Services

    Home RenovationKitchen RenovationBathroom RenovationOutdoor RenovationHouse ExtensionCommercialDesign ServicesOther

    By submitting this form, you agree to receive communications from us via email or text regarding our services, you can unsubscribe at any time.

    This site is protected by reCAPTCHA and the Google

    Privacy Policy and Terms of Service apply.

    This is our final and exceptionally positive review for Superior Renovations. First and foremost, we must emphasize that they are outstanding!

    Superior Renovations has completed a comprehensive renovation of our entire house, both externally and internally, including the kitchen, bathroom, painting, carpeting, electronic gate, and more. Throughout the various projects over the past few months, we have been thoroughly impressed by their work and are delighted with the results. Their expertise and service continue to amaze us; they truly listen to our needs and engage in discussions whenever they believe improvements can be made.

    We extend our gratitude to Cici, who not only served as the sales manager but also as the designer, transforming our kitchen from an early 2000s style to a modern and stylish new one. Neil, our project manager, worked with us daily, attending to every detail and going the extra mile to help us achieve an excellent result.

    From the very first day of collaboration, we encountered no issues whatsoever, whether in communication, design discussions, or the execution by the on-site teams. We highly recommend Superior Renovations to anyone considering home renovation. Contacting them will reveal why we are so pleased with their work on our home.

    David and Emily
    SUPERIOR RENOVATIONS
    Renovations on one full bathroom and one small ensuite at my home in Sunnynook, Auckland, were completed on 26th June 2026.
    I am fully satisfied with the work done at my home by all workers and contractors and delighted with the results that I am now enjoying. All work is of a very high standard and attention to care leading to excellent results.
    All staff of Superior Renovations and associated contractors were at all times helpful and happy to explain all aspects of their work and respectful in listening to any of my concerns or questions, with any changes where necessary being quickly and effectively carried out.
    I have no hesitation in recommending Superior Renovations as your choice for any bathroom renovation.

    Valerie Hepburn
    4 Stoneleigh Court, Auckland
    In early June, I hired Superior Renovation company to thoroughly renovate our two bathrooms. The project has now been completed and we are very satisfied. Thank you sincerely, and we highly recommend it.
    Despite some delays, Eunice, Neil and the team at Little Giants have done a really good job on out kitchen renovation. Great finishing and very responsive to fixing up any little thing we weren't happy with.

    Good work team!
    ​From the very first consultation, our experience with this team has been nothing short of stellar.

    ​Working with Eunice, our sales consultant, set a high bar for the rest of the project.
    Eunice is truly exceptional at what she does. When we first began our kitchen project, we went through several versions of our floor plan, and she was with us every step of the way—from the initial planning stages right through to the final concept. Her patience and dedication during the design process were remarkable.
    Throughout the project, Eunice provided:
    * **Invaluable Suggestions:** She has a keen eye for both aesthetics and functionality, pointing out details we never would have considered on our own.
    * **Seamless Adjustments:** No matter how many tweaks we requested, she handled every change with professionalism and a "can-do" attitude.
    * **Expert Guidance:** She transformed our vague ideas into a cohesive, stunning reality.

    ​Once the planning was complete, Neil, our project manager, took the reins and truly blew us away. Neil is a consummate professional who balances technical expertise with fantastic communication.
    ​ He kept us informed at every stage, ensuring we knew exactly what to expect and when.
    Whenever a minor pivot was needed, Neil handled it with grace and efficiency, keeping the timeline on track.
    His standards for the renovation work were incredibly high, ensuring the final result was polished and beautiful.

    ​The transition from Eunice’s initial planning to Neil’s execution was flawless. If you are looking for a team that combines design expertise with top-tier project management, look no further. We are absolutely thrilled with our new kitchen and new flooring !
    Superior Renovations has just finished a complete remodel of my bathroom. I can see, why the company has such a high reputation. At every stage, from sales, design, project management, and execution, the company excelled at every point. I am just so happy with the work that they have done and they have exceeded my expectations at every point.
    Used Superior for a kitchen and bathroom renovation last year. They did an excellent job updating both rooms, communication was excellent ongoing tjrough the project, they coordinated all the tradies, synchronized so there was little downtime, and it all worked exactly as planned and on budget. Was really glad we chose Superior Renovations and plan to use again for our entrance way at some stage.
    As I said to my work colleagues ‘I have just had the most pleasant experience’. When they realised it was with renovations at home they were shocked - ‘unheard of’ I was told.
    Everything went to plan - timing, project management, costs, etc, etc. Neil communicated with me daily and made my whole bathroom renovation a pleasure.
    The best decision I made was choosing Superior Renovations.
    Thank you Kevin for our initial connection and for passing me on to Neil to manage the whole process.
    We just finished a bathroom renovation and couldn’t be happier with the results. The craftsmanship is top-notch, and the attention to detail in the tiling and finishing is impressive. The team was professional, kept the workspace clean, and delivered exactly what we envisioned. Highly recommend them for anyone looking for a high-quality transformation.
    Superior did an excellent job of renovating our ensuite. Project manager Jacob was easy to work with and communications were good.
    This is our second review for Superior Renovations. They have done two projects earlier this year and we were so impressed by the work they have finished. After discussing and very careful consideration, we decided to go with more projects with them. So far, they have now completed stage 1 renovation of our house. We still amazed for their knowledge and services; they really listen to us and discuss anything with us if they feel/think could be better…
    From the first day we work with them, we have no issue with them at all, from communication, discussing, designing to the teams working on the site.
    Especially we are highly recommended to those who are considering doing the house renovation, please contact them and you will know why we are so pleased to have them to do our house renovation.
    We are thanking Cici, Neil and the teams so much….
    We are looking forward to seeing what the outcome will be.

    David and Emily
    We recently had our bathroom renovated by Superior Renovations and couldn’t be happier with the experience. Dorothy and Neil were an absolute pleasure to work with. They guided us through every step of the process, making what can be a stressful experience feel smooth and straightforward.
    The quoting process was transparent and detailed, with no hidden fees or surprises. Neil was incredibly responsive and always available whenever we had questions or requests, which gave us real peace of mind throughout the project. We really love the end result and enjoy our new bathroom!
    We’ll definitely be returning to the Superior Reno team for our next project. Highly recommended!
    Our bathroom reno has just been completed & I am so happy. The whole process was easy & hassle free. Alison designed our bathroom & was very patient with our changes/then changes back again. Jacob our project manager was a delight to deal with. He always kept us informed of the scheduling & any other information we may have needed. All the tradies worked hard & the job was completed & signed off within 3 weeks. That's demo, full tiling, installation of new everything & delivery & pick up of the skip down a very tricky driveway. We absolutely love the new bathroom & would recommend Superior Renovations everyday. Future jobs I will definitely be contacting them again. Thank so much for your excellent work
    Having explored our reno options, it was an easy decision to select Superior Renovations for our work. As first timers at anything like this we had to trust the system with grand old 100year old bungalow. We were so pleased to have Cici, Sonny and Kai working with us the whole way through. Be shout out to all the team, builders, plumbers, electricians, tilers and painters. A superb job delivered on budget and ahead of time. The communication from Cici and Sonny was first class. Would highly recommend working with Superior Renovations in fact, we already have more worked booked in. Thanks Superior you made Millie and Monty's parents very happy. 🐾
    I am very happy with the recent renovation for my new kitchen.
    The team worked really hard to get it done within the time frame.
    The manager, Jacob, was very helpful and communicated well and always sorts out any issue immediately.
    Thank you Irene
    We couldn’t be happier with our new pergola! From start to finish, the team was professional, punctual, and easy to work with. They took the time to listen to what we wanted and offered great suggestions to make the design even better. The quality of the materials and workmanship is outstanding — everything feels solid, well-built, and beautifully finished. Kudos to Sinan Sun as she has been an amazing contact with the company.
    We are very pleased with our bathroom reno by Superior Renovations! Jacob, Cici and the team always kept us up to date, were always friendly to deal with and finished ahead of schedule. Most importantly we are very happy with the quality of the work.
    We have been working with Superior Renovations as a supplier now for over three years. In that time we have found the team to be very professional and well organised. Which is a welcome relief in this industry! Just recently we have become their sole supplier for portaloos, which recognises the collaboration we have forged over these three years.

    In particular, Leanne and Elaine set a very high standard of communication and flexibility. This is of vital importance when scheduling deliveries and pickups with us, however, they understand not everything can be done at once and are willing to work with us for the best (supplier/contractor/client) outcome.

    I would imagine this ethos would flow directly through to all their contracted renovation work. A pleasure to work with!
    A very reliable supplier – we’ve been working with them for three years now, and they have never let us down. Well done to the team.
    We have been working with these guys for the past 4 years and find them an awesome company to work with, very efficient and organised. I highly recommend!
    Finding someone reliable for renovations has always been the most stressful thing for us. In the past, we had several painful renovation experiences—money was spent but the problems were never truly solved, and things often ended up worse than before. We really didn’t know where to find a trustworthy renovation company.

    For more than ten years, our wish had been to renovate our bathroom, laundry, and toilet, so that we could finally enjoy a comfortable and functional living environment. Just when we were about to give up, we came across Superior Renovations online. We quickly made an appointment with Cici, who designed and provided us with a quote.

    Throughout the whole process, I was deeply impressed by the professionalism of Superior Renovations. What stood out most was that they always delivered on their promises—everything agreed upon was completed on time. This built a relationship of trust and reliability. Up until completion, I was completely satisfied with their dedication and the quality of their workmanship.

    During the renovation, we encountered some of the challenges that often come with older houses, but Cici and her team helped us resolve the discomforts we had been living with for years. We are truly grateful to the construction team.

    Some say renovations are easy if you just have money, but I believe the most important thing is finding a trustworthy team that keeps their word, values quality, and cares about the customer’s experience.

    Because of this renovation experience, we can now confidently plan our next project—the kitchen—and Superior Renovations will definitely be our first choice. We strongly recommend them.

    Finally, I want to thank Cici and the team for helping us fulfill our dream.

    Mark & Kate
    Sinan is a very good consultant. She helps a lot during renovation. Very satisfied with their job.
    It was great to have Alison's recommendations and input on how & what would look best for our kitchen and bathroom reno. Jacob, our project manager, has been a star too; ensuring that the project was delivered as planned, AND giving us great ideas & suggestions along the way.

    We will definitely be calling on you guys again for our next home reno. Thanks team!
    Very impressed with Superior Renovations.Building our pergola with blinds for a fair price .First thank you Sinan for quoting the job and your flexabilty and knowledge..Secondly the job was done well within the time frame, thanks to Jeff for supervising the job ( eventhough he wasn't too well) and keeping us up to date throughout the process. Payment was fair and easy as well .
    Thoroughly recommend Superior Renovations for your reno job 👍
    Very efficient team of workers and high quality finish.
    Very happy with our renovated bathroom.
    We will use this company again.