Author: Steven Ngov

full house renovation auckland 21 - Superior Renovations
House Renovation

Renovation Builders Auckland: Why Specialists Aren’t Generalists

Renovation Builders in Auckland: What Sets a Specialist Apart From a New-Build Builder

Quick answer: Renovation builders work inside an existing house, with all its surprises, while new-build builders work from a flat section. The skills overlap, but the day-to-day job isn’t the same — and the wrong pick on an Auckland renovation can cost you weeks of time and tens of thousands of dollars.

Imagine you’ve signed a fixed-price quote on a $35,000 bathroom reno in your 1925 Grey Lynn villa. Day three of demolition, the builder pulls the wall off behind the shower. The framing’s spongey. There’s a slow leak that’s been seeping into the bearer below the floor for the past decade. He looks at you and says: “I haven’t done this before. I’ll need to bring in another guy. The price needs to change.”

That’s not a renovation builder. That’s a new-build builder who took a renovation job. After more than a thousand Auckland renovations, we’ve watched this play out enough times to know exactly where it goes wrong, why it goes wrong, and what kind of builder doesn’t let it happen in the first place.

 


The Real Difference: New Builds Start From Zero, Renovations Don’t

A new build is a known quantity. Flat section, set of consented plans, predictable materials, predictable trades. You schedule it, you build it, you hand it over. Most things on site go the way the plans said they would.

A renovation is the opposite. You’re working inside a house that someone else built, sometimes decades ago, often using methods or materials that wouldn’t pass code today. The first time you actually see what’s behind the wall is the day demo starts. You can plan a renovation thoroughly, but you can’t make it predictable — that’s the part new-build builders find hardest.

Why the Quote Always Looks Cheaper From a New-Build Crew

This is the part that catches Auckland homeowners out. Three builders quote on the same Mt Eden bungalow kitchen. Two come in around $48,000. One comes in at $36,000. The cheap one looks like the win.

It usually isn’t. New-build crews quote off the plans because that’s how new builds work — what’s on the page is what gets built. Renovation builders quote the same job knowing how often they’ll find a non-load-bearing wall that’s actually load-bearing once it comes down, an old single-skin chimney that needs bracing, or a section of subfloor that’s failed. The cheap quote isn’t cheap. It’s an opening bid.

What 1000+ Auckland Renovations Taught Us

The pattern is consistent. Generalist builders are great when the work is what the drawings show. They struggle when the work is what’s actually there. Renovation specialists carry the muscle memory for the surprises — the asbestos check before demo, the consent path for moving a load-bearing line, the protection plan for the kitchen the family’s still using, the right trade order so eight subcontractors don’t trip over each other.

Sound familiar? If you’ve already had a quote that felt suspiciously low, or you’ve been talking to a builder whose photos are all of new homes on bare sections, that’s worth paying attention to.

“The minute we open a quote conversation, the design feasibility step tells us whether someone has renovated before. They ask about the bearer beam under the kitchen. They ask whether the subfloor has been inspected. They ask what year the house was built. New-build builders don’t ask those questions because on a new build, none of it matters yet.”
— Dorothy Li, Design Manager, Superior Renovations

💡 Quick tip: Ask any builder pricing your renovation to walk you through their three most recent renovation projects — not new builds, not extensions, renovations. If they can’t name three from the past 12 months with specific suburbs and scope, they’re a new-build builder taking a reno job.


Where the Wrong Builder Costs You: Five Auckland Failure Zones

There are five places renovations consistently go off the rails when the builder doesn’t have specialist experience. Each one is a known problem in Auckland’s housing stock. None of them appear on the original quote.

1. Hidden Surprises — Asbestos, Rot, and the Pre-2000 Tax

If your house was built before 2000, there’s a real chance there’s asbestos somewhere — in the soffit linings, the textured ceiling, the vinyl floor under the lino, the eaves. Per WorkSafe NZ, asbestos must be identified before demolition or refurbishment work begins, and any asbestos-containing material has to be handled according to its rules — often by a licensed removalist. A specialist renovation builder schedules the asbestos check before the quote is locked. A new-build crew finds it on day two and stops the job for a fortnight.

Same story with rot. Leaky-era homes from 1994 to 2004 are scattered through Albany, Hobsonville, parts of North Shore and West Auckland — monolithic plaster cladding, often with framing damage you don’t see until it’s too late. A renovation builder budgets for the possibility. A new-build builder budgets for none of it, then charges for all of it as a variation.

2. Material Matching — When Bunnings Doesn’t Stock 1925 Weatherboard

Older Auckland homes were built in imperial sizing. Modern weatherboards, skirting, scotia, and architraves are metric. When you need to patch in 200mm of weatherboard on a villa elevation, you can’t just grab a length off the rack at Mitre 10 — you need it custom-machined to imperial dimensions to match the existing run.

Renovation builders know which timber merchants will run small-batch imperial profiles. They’ve sourced them before. They know the lead times. A new-build builder will tell you they can’t match it and suggest you replace the whole elevation — a $4,000 patch turns into a $25,000 reclad.

3. Access and Protection — The Ponsonby Driveway Problem

Inner-suburb sections are tight. A villa in Ponsonby might have a 2.8 metre driveway with a brick fence on one side and the neighbour’s hedge on the other. A new-build site has a wide-open run for the concrete truck. Renovations don’t.

That changes how you stage materials, where the skip goes, how you protect the existing floors, the timber, the bath you’re keeping. A renovation builder turns up with floor protection, building wrap, dust barriers, and a logistics plan before day one. A new-build crew turns up with the same kit they’d use on a new section and leaves you with grout on your floorboards and dust through three rooms you weren’t even renovating.

4. Consent Complexity — What Triggers Auckland Council

Not every renovation needs Auckland Council consent. Like-for-like replacement of fittings, cabinetry, finishes, and most cosmetic upgrades don’t. Move a wall, relocate plumbing, change the structural framing, or alter the external envelope, and you’re into consent territory. Heritage overlay zones — parts of Mt Eden, Ponsonby, Devonport — add another layer.

Building consent processing in Auckland is set by the statutory clock of 20 working days for a complete application, though in practice it often takes longer once requests for further information are factored in. Council fees vary with the value and complexity of the work. A renovation builder flags this in the feasibility stage and builds the timeline around it. A new-build builder learns it the hard way after Council issues a stop-work notice.

5. Trade Coordination — Eight to Ten Trades on One Job

A standard Auckland renovation involves eight to ten different trades — demo, plumbing, electrical, gasfitting, waterproofing, tiling, cabinetry, painting, plastering, sometimes flooring and glazing. If one trade doesn’t show up on the right day, every trade behind them slides. New-build crews tend to use their own framers and finishers for most of the work. Renovation specialists are running orchestras.

This is where a lot of cheaper quotes hide. They’re priced on the assumption you’ll project-manage the trades yourself. Read the scope carefully. If you see “client to arrange plumber” or “electrical by others,” that’s a $35k renovation that’s going to take you six months and three arguments.

💡 Quick tip: A renovation should never make you the trade scheduler. If the builder isn’t arranging every trade themselves and giving you a single point of contact, the price is missing a project manager’s salary — and that absence is the difference between a 4-week bathroom and a 12-week bathroom.


The LBP Question: What Renovation Work Legally Requires a Licensed Builder

This is the bit a lot of homeowners get wrong. Not every job needs a Licensed Building Practitioner. But the moment you cross the threshold into Restricted Building Work, it’s a legal requirement — not a recommendation.

corner glass shower with black tapware and towel ladder in a white subway tile bathroom

Superior Renovations

 

Restricted Building Work — The Legal Threshold

Per MBIE’s Building Performance, Restricted Building Work covers the parts of a home that are critical to weathertightness and structure. In practical terms, an LBP is required for:

  • Removing or modifying load-bearing walls, beams, or columns
  • Adding or removing floors, ceilings, or staircases that affect structure
  • Modifying foundations, piles, or subfloor framing
  • Extensions and second-storey additions
  • Recladding, including changing cladding material
  • Roofing work that affects structure or weathertightness
  • Fire safety design in small-to-medium apartments and townhouses
  • Bracing and other primary-structure work

What Doesn’t Need an LBP (And Why Some Builders Won’t Tell You)

Painting, fitting new sanitary fixtures where there weren’t any before, installing a wood burner, insulating external walls, and like-for-like kitchen and bathroom fittings — none of this is Restricted Building Work, according to MBIE’s own examples. We mention this because a lot of homeowners get talked into paying premium rates for jobs that aren’t restricted. The LBP requirement protects you on the parts of your house that hold the rest of it up and keep the water out. It doesn’t apply to the parts that don’t.

How We Handle Consent Work — The Sonder Architecture Bridge

When a renovation crosses into Restricted Building Work or needs a building consent, we work alongside Sonder Architecture — they sit in the same Wairau Valley showroom we do, which makes the architectural drawings and engineering documentation process much shorter than handing it off to a separate firm across town. The handover process: enquiry comes in, we run the feasibility, Sonder does the architectural drawings if consent is needed, we cost the build off the consented plans, you sign once, and we manage the council communication through to Code Compliance Certificate.

💡 Quick tip: Before signing a renovation contract, check the builder’s LBP licence on the public register at lbp.govt.nz. It’s free, takes 30 seconds, and tells you whether they’re licensed for the specific class of work your renovation involves (Carpentry, Site, Design, Bricklaying and Blocklaying, External Plastering, Roofing, Foundations).


Credentials That Matter — And the Ones That Don’t Mean What You Think

There are three credential systems flying around the Auckland building industry, and homeowners often assume they’re interchangeable. They’re not.

Registered Master Builders vs NZ Certified Builders

Both are legitimate industry associations and both have credibility. Registered Master Builders is the older, larger body, with a 10-year Master Build Guarantee available on new builds and major renovations. NZ Certified Builders is a trade-qualification-led body — every member must hold a recognised trade qualification in carpentry to join, which isn’t a requirement for Master Builders. NZCB members can offer the Halo 10-Year Residential Guarantee.

Here’s the part most homeowners don’t know: neither badge guarantees the builder has done a single renovation. Both schemes admit builders whose entire portfolio is new builds. Ask to see specifically renovation-focused projects, not just the badge on the website.

What an LBP Licence Actually Proves

The LBP scheme is a government licensing system — not an industry association. Holding an LBP licence means a builder has been assessed against the minimum competencies for their licence class as competent to carry out specific categories of Restricted Building Work. It’s the legal minimum for structural and weathertightness work on most Auckland renovations.

It does not, on its own, mean someone is good at renovations. It means they’re licensed to legally do certain work. That distinction matters.

“Master Builder isn’t a renovation badge. It says someone is qualified to build a house. It doesn’t say they know what to do when you pull the weatherboard off your Herne Bay villa and find the framing’s rotten. Those are different jobs entirely, and the credential won’t tell them apart for you.”
— Cici Zou, NZ Dip. Interior Design, Certified Designer, Superior Renovations

The Insurance Baseline — Public Liability and Professional Indemnity

Any company renovating your home should carry Public Liability Insurance and, where they provide design or specification work, Professional Indemnity Insurance. PL protects you against property damage and injury during the build; PI protects you against design and specification errors. Always ask for a current certificate of currency before you sign — not a screenshot from two years ago. We’re happy to send ours through on request, and any legitimate renovation builder will do the same.

💡 Quick tip: When you ask for proof of insurance, ask for the current Certificate of Currency from their broker — that’s the document that confirms the policy is active right now. A copy of a policy schedule from 18 months ago doesn’t tell you whether they paid the premium last month.


The Seven Questions That Filter Out the Wrong Builder Fast

Ask every renovation builder you’re considering these seven questions. The answers separate specialists from generalists in about 15 minutes.

1. “Can you show me three Auckland renovations you’ve completed in the past 12 months, with suburbs and scope?”
A specialist names them immediately. A new-build builder hesitates or pivots to new-build projects.

2. “Who organises the asbestos check, and at what stage?”
The right answer: before the quote is finalised, by a licensed assessor, with the cost factored in. Any other answer means you’re carrying the asbestos risk yourself.

3. “What’s your fixed-price scope, and what counts as a variation?”
A serious renovation builder gives you a written scope with named exclusions. Vague answers are how $35,000 bathrooms become $50,000 bathrooms.

4. “How many trades will you coordinate, and who’s my single point of contact?”
Eight to ten trades on a full renovation is normal. There should be one project manager named on the contract, not “we’ll let you know.”

5. “Can I see your LBP licence number and current Certificate of Currency for your insurance?”
If they can’t produce both within a day, walk.

6. “What’s your approach when something unexpected comes up behind the wall?”
You want to hear about a documented variation process — written notice, costed quote, your sign-off before extra work begins. Not “we just keep going and sort it out at the end.”

7. “Will you handle the consent application, or do I need to engage an architect separately?”
For any structural or extension work, full-service renovation builders manage the consent process end-to-end. If they’re sending you off to find your own architect, you’re managing the project, not them.

💡 Quick tip: Run these seven questions over the phone before booking site visits. You’ll save yourself three or four wasted meetings. The builders worth meeting will answer in detail without needing to call you back.


Can a Renovation Builder Do a New Build? Mostly Yes — With One Caveat

The reverse question matters too. We do new builds occasionally, and most experienced renovation builders can. The problem-solving habits transfer well: detail orientation, weathertightness obsession, trade coordination, working to a fixed price under real conditions.

Where they don’t transfer is volume work. A new-build production builder turning out dozens of homes a year on a Hobsonville subdivision has systems, supply contracts, and crews optimised for repetition. A renovation specialist isn’t priced for that game and shouldn’t pretend to be. If you’re building one architectural home on a one-off section, a renovation builder can absolutely do it. If you’re building five identical townhouses, hire a volume builder.


What Happens Next

If you’re at the stage of choosing a renovation builder for an Auckland home, the seven questions above will narrow your shortlist quickly. From there, the next step is a free in-home consultation — that’s where the design feasibility, scope, and fixed-price quote come together. We do these across all of Auckland — North Shore, Central, West, East, South — and there’s no obligation to engage us after.

If you’d rather start with rough costs first to check the project’s feasible against your budget, our renovation cost calculators cover bathrooms, kitchens, extensions, recladding, and full home renovations.

Book your free in-home consultation with Superior Renovations
Explore our Auckland home renovation services
Request a free feasibility report for your project


Do all builders in Auckland do renovations?

No. Most builders are new-build specialists — they build houses on bare sections from consented plans. Renovation builders work inside existing homes and deal with unknowns behind the walls. Both hold LBP licences, both can be Master Builders or NZ Certified Builders, but the day-to-day work and the skills required are different. Always ask any builder to show you their last three renovation projects with suburbs and scope before signing.

Do I need a Licensed Building Practitioner (LBP) for a renovation?

Only for Restricted Building Work — load-bearing wall changes, foundation work, recladding, extensions, second-storey additions, structural roofing work, and fire safety design in small-to-medium apartments. Per MBIE, cosmetic work like painting, fitting new sanitary fixtures, insulating external walls, and like-for-like cabinetry replacement is not Restricted Building Work and does not legally require an LBP. Check the full list at building.govt.nz, and verify any builder's licence free on the public register at lbp.govt.nz.

How much should an Auckland renovation cost in 2026?

As of 2026, a mid-range bathroom renovation runs $26,000–$35,000 and a mid-range kitchen runs $26,000–$35,000, both including design, all trades, and project management. A mid-range full house renovation typically runs $80,000–$160,000, or roughly $2,000–$4,500 per square metre depending on scope and the age of the home. House extensions run $2,000–$5,500 per square metre for single-storey work, with second-storey additions higher again. These are guide ranges only — your fixed-price quote depends on scope, finishes, and what's found behind the walls.

What's the difference between a Master Builder and an NZ Certified Builder?

Both are legitimate industry associations. Registered Master Builders is the larger, older body and offers the Master Build 10-Year Guarantee on major work. NZ Certified Builders requires every member to hold a recognised carpentry trade qualification to join — which is not a requirement for Master Builders — and its members can offer the Halo 10-Year Residential Guarantee. Neither badge confirms the builder has any specific renovation experience; both schemes include builders whose portfolio is entirely new builds. Always ask for renovation-specific project references.

How long does an Auckland renovation take?

A standard bathroom renovation takes 3–4 weeks from demolition. A standard kitchen renovation takes 5–6 weeks, or 6–12 weeks if structural changes are involved. A full house renovation (two bathrooms, kitchen, flooring, painting on a three-bedroom home) usually takes 12–16 weeks. If Auckland Council consent is needed, allow time for processing before site work can begin — the statutory clock is 20 working days for a complete application, though it can run longer in practice. Splashbacks add a separate installation visit after the main build.

What insurance should a renovation builder have?

A renovation builder should carry Public Liability Insurance, and Professional Indemnity Insurance where they provide design or specification work. PL covers property damage and injury during the build; PI covers design and specification errors. Ask for a current Certificate of Currency from their insurance broker — not a screenshot or a copy from 12 months ago. A legitimate Auckland renovation builder will produce this within a day of your request. Confirm the cover amounts and dates are current before you sign.

Do I need consent for my Auckland renovation?

Like-for-like replacement of fittings, cabinetry, finishes, and most cosmetic work does not need Auckland Council consent. Consent is generally required for: removing load-bearing walls, moving plumbing to a new location, changing the external envelope or cladding, structural roofing changes, extensions, and most work in heritage overlay zones (parts of Mt Eden, Ponsonby, Devonport, Parnell, Remuera). Check whether your project needs consent with Auckland Council before you start, as fees and processing times depend on the value and complexity of the work.

Can a new-build builder still do my renovation?

Technically yes — both jobs use overlapping skills and the same legal licensing. In practice, new-build builders frequently underquote renovations because they price off the plans without budgeting for the unknowns renovation specialists expect (asbestos, rot, non-matching materials, single-skin construction, framing surprises). The result is variations stacking up during the build. If a quote is significantly lower than others on the same scope, ask specifically what's been allowed for behind the walls.

What questions should I ask before hiring a renovation builder?

Seven questions cover most of the risk: (1) Show me three Auckland renovations from the past 12 months with suburb and scope. (2) Who organises the asbestos check, and when? (3) What's your fixed-price scope and what counts as a variation? (4) How many trades will you coordinate, and who's my single point of contact? (5) Can I see your LBP licence and current insurance Certificate of Currency? (6) What's your variation process when something unexpected appears? (7) Do you handle consent applications in-house, or do I need a separate architect?

Why is the cheapest renovation quote often the most expensive in the end?

Because new-build builders quote off what's on paper, while renovation specialists quote with an allowance for what's likely behind the walls. The cheap quote isn't dishonest — it's just incomplete. Once demo starts and the unknowns appear (rotten subfloor, asbestos linings, non-matching weatherboards, undersized framing), every one becomes a variation. The final cost frequently lands above what the more expensive quote would have been, with weeks of delay added. Fixed-price contracts from experienced renovation builders are the protection against this.

What areas of Auckland do Superior Renovations cover?

All of Auckland. Central Auckland (Ponsonby, Grey Lynn, Mt Eden, Epsom, Remuera, Newmarket, Parnell, Herne Bay, St Heliers), North Shore (Takapuna, Devonport, Albany, Glenfield, Milford, Birkenhead, Browns Bay), East Auckland (Howick, Pakuranga, Botany Downs, Flat Bush, Bucklands Beach), West Auckland (Henderson, Te Atatu, New Lynn, Glen Eden, Titirangi), and South Auckland (Manukau, Papatoetoe, Mangere, Papakura, Takanini, Pukekohe). Our showroom is at 16B Link Drive, Wairau Valley.


Further Resources for choosing your Auckland renovation builder

  1. Featured projects and Client stories to see specifications on some of the projects.
  2. Real client stories from Auckland homeowners
  3. 20-point checklist for selecting the right renovation company
  4. Quick checklist for choosing a builder on the North Shore
  5. How to choose an architect for your renovation

Need more information?

Take advantage of our FREE Complete Home Renovation Guide (48 pages), whether you’re already renovating or in the process of deciding to renovate, it’s not an easy process, this guide which includes a free 100+ point check list – will help you avoid costly mistakes.

Download Free Renovation Guide (PDF)


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    References

    1. WorkSafe NZ — Asbestos
    2. MBIE Building Performance — Restricted building work (RBW)
    3. Licensed Building Practitioners — Find an LBP (public register)
    4. Auckland Council — Consents, building and renovation projects
    5. Registered Master Builders Association of New Zealand
    6. New Zealand Certified Builders Association
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    Media

    Covid-19 Update at Alert Level 2 for Superior Renovations

    In response to the Governments recent announcement on Monday 11th May, collectively we move to level 2 this Thursday 14th May and we are pleased to share that we are also reopening our services for new projects to be scheduled in.

    Things may be a little different in the way we’ll be conducting the on-site meetings and dealing with jobs in progress as we uphold strict Government guidelines including social distancing, facilitation of strict hygiene practices, and contact tracing for those entering sites.

    If you still feel hesitant to visit in person to discuss your renovation, virtual meetings (on Zoom or Google Hang Out) will still be made available. Visits to our supplier showrooms will be by appointment only.

    Superior Renovations head office remains closed, meetings made at the office will only be by appointment, and the office team will continue to work from home until further notice.

    We are closely monitoring the situation around-the-clock, and while these are challenging times for all industries, please know that we are doing everything we can to minimise the impact on our clients and team members.

    Hand sanitisers, gloves and face masks has been rolled out for all our staffs that are going on-site, and we have equipped all our clients homes with safety signages, hand sanitisers and on-site protocols to maintain a safe and healthy working environment. We also encourage regular thorough hand washing as the best defence while renovating and entering/exiting job sites.

    We really appreciate the patience and understanding of all our suppliers, clients and partners, we’re all glad to be moving back into operation and to hit the ground running again,

    Thank you for your continued support,

    From the team here at

    Superior Renovations

    This is our final and exceptionally positive review for Superior Renovations. First and foremost, we must emphasize that they are outstanding!

    Superior Renovations has completed a comprehensive renovation of our entire house, both externally and internally, including the kitchen, bathroom, painting, carpeting, electronic gate, and more. Throughout the various projects over the past few months, we have been thoroughly impressed by their work and are delighted with the results. Their expertise and service continue to amaze us; they truly listen to our needs and engage in discussions whenever they believe improvements can be made.

    We extend our gratitude to Cici, who not only served as the sales manager but also as the designer, transforming our kitchen from an early 2000s style to a modern and stylish new one. Neil, our project manager, worked with us daily, attending to every detail and going the extra mile to help us achieve an excellent result.

    From the very first day of collaboration, we encountered no issues whatsoever, whether in communication, design discussions, or the execution by the on-site teams. We highly recommend Superior Renovations to anyone considering home renovation. Contacting them will reveal why we are so pleased with their work on our home.

    David and Emily
    SUPERIOR RENOVATIONS
    Renovations on one full bathroom and one small ensuite at my home in Sunnynook, Auckland, were completed on 26th June 2026.
    I am fully satisfied with the work done at my home by all workers and contractors and delighted with the results that I am now enjoying. All work is of a very high standard and attention to care leading to excellent results.
    All staff of Superior Renovations and associated contractors were at all times helpful and happy to explain all aspects of their work and respectful in listening to any of my concerns or questions, with any changes where necessary being quickly and effectively carried out.
    I have no hesitation in recommending Superior Renovations as your choice for any bathroom renovation.

    Valerie Hepburn
    4 Stoneleigh Court, Auckland
    In early June, I hired Superior Renovation company to thoroughly renovate our two bathrooms. The project has now been completed and we are very satisfied. Thank you sincerely, and we highly recommend it.
    Despite some delays, Eunice, Neil and the team at Little Giants have done a really good job on out kitchen renovation. Great finishing and very responsive to fixing up any little thing we weren't happy with.

    Good work team!
    ​From the very first consultation, our experience with this team has been nothing short of stellar.

    ​Working with Eunice, our sales consultant, set a high bar for the rest of the project.
    Eunice is truly exceptional at what she does. When we first began our kitchen project, we went through several versions of our floor plan, and she was with us every step of the way—from the initial planning stages right through to the final concept. Her patience and dedication during the design process were remarkable.
    Throughout the project, Eunice provided:
    * **Invaluable Suggestions:** She has a keen eye for both aesthetics and functionality, pointing out details we never would have considered on our own.
    * **Seamless Adjustments:** No matter how many tweaks we requested, she handled every change with professionalism and a "can-do" attitude.
    * **Expert Guidance:** She transformed our vague ideas into a cohesive, stunning reality.

    ​Once the planning was complete, Neil, our project manager, took the reins and truly blew us away. Neil is a consummate professional who balances technical expertise with fantastic communication.
    ​ He kept us informed at every stage, ensuring we knew exactly what to expect and when.
    Whenever a minor pivot was needed, Neil handled it with grace and efficiency, keeping the timeline on track.
    His standards for the renovation work were incredibly high, ensuring the final result was polished and beautiful.

    ​The transition from Eunice’s initial planning to Neil’s execution was flawless. If you are looking for a team that combines design expertise with top-tier project management, look no further. We are absolutely thrilled with our new kitchen and new flooring !
    Superior Renovations has just finished a complete remodel of my bathroom. I can see, why the company has such a high reputation. At every stage, from sales, design, project management, and execution, the company excelled at every point. I am just so happy with the work that they have done and they have exceeded my expectations at every point.
    Used Superior for a kitchen and bathroom renovation last year. They did an excellent job updating both rooms, communication was excellent ongoing tjrough the project, they coordinated all the tradies, synchronized so there was little downtime, and it all worked exactly as planned and on budget. Was really glad we chose Superior Renovations and plan to use again for our entrance way at some stage.
    As I said to my work colleagues ‘I have just had the most pleasant experience’. When they realised it was with renovations at home they were shocked - ‘unheard of’ I was told.
    Everything went to plan - timing, project management, costs, etc, etc. Neil communicated with me daily and made my whole bathroom renovation a pleasure.
    The best decision I made was choosing Superior Renovations.
    Thank you Kevin for our initial connection and for passing me on to Neil to manage the whole process.
    We just finished a bathroom renovation and couldn’t be happier with the results. The craftsmanship is top-notch, and the attention to detail in the tiling and finishing is impressive. The team was professional, kept the workspace clean, and delivered exactly what we envisioned. Highly recommend them for anyone looking for a high-quality transformation.
    Superior did an excellent job of renovating our ensuite. Project manager Jacob was easy to work with and communications were good.
    This is our second review for Superior Renovations. They have done two projects earlier this year and we were so impressed by the work they have finished. After discussing and very careful consideration, we decided to go with more projects with them. So far, they have now completed stage 1 renovation of our house. We still amazed for their knowledge and services; they really listen to us and discuss anything with us if they feel/think could be better…
    From the first day we work with them, we have no issue with them at all, from communication, discussing, designing to the teams working on the site.
    Especially we are highly recommended to those who are considering doing the house renovation, please contact them and you will know why we are so pleased to have them to do our house renovation.
    We are thanking Cici, Neil and the teams so much….
    We are looking forward to seeing what the outcome will be.

    David and Emily
    We recently had our bathroom renovated by Superior Renovations and couldn’t be happier with the experience. Dorothy and Neil were an absolute pleasure to work with. They guided us through every step of the process, making what can be a stressful experience feel smooth and straightforward.
    The quoting process was transparent and detailed, with no hidden fees or surprises. Neil was incredibly responsive and always available whenever we had questions or requests, which gave us real peace of mind throughout the project. We really love the end result and enjoy our new bathroom!
    We’ll definitely be returning to the Superior Reno team for our next project. Highly recommended!
    Our bathroom reno has just been completed & I am so happy. The whole process was easy & hassle free. Alison designed our bathroom & was very patient with our changes/then changes back again. Jacob our project manager was a delight to deal with. He always kept us informed of the scheduling & any other information we may have needed. All the tradies worked hard & the job was completed & signed off within 3 weeks. That's demo, full tiling, installation of new everything & delivery & pick up of the skip down a very tricky driveway. We absolutely love the new bathroom & would recommend Superior Renovations everyday. Future jobs I will definitely be contacting them again. Thank so much for your excellent work
    Having explored our reno options, it was an easy decision to select Superior Renovations for our work. As first timers at anything like this we had to trust the system with grand old 100year old bungalow. We were so pleased to have Cici, Sonny and Kai working with us the whole way through. Be shout out to all the team, builders, plumbers, electricians, tilers and painters. A superb job delivered on budget and ahead of time. The communication from Cici and Sonny was first class. Would highly recommend working with Superior Renovations in fact, we already have more worked booked in. Thanks Superior you made Millie and Monty's parents very happy. 🐾
    I am very happy with the recent renovation for my new kitchen.
    The team worked really hard to get it done within the time frame.
    The manager, Jacob, was very helpful and communicated well and always sorts out any issue immediately.
    Thank you Irene
    We couldn’t be happier with our new pergola! From start to finish, the team was professional, punctual, and easy to work with. They took the time to listen to what we wanted and offered great suggestions to make the design even better. The quality of the materials and workmanship is outstanding — everything feels solid, well-built, and beautifully finished. Kudos to Sinan Sun as she has been an amazing contact with the company.
    We are very pleased with our bathroom reno by Superior Renovations! Jacob, Cici and the team always kept us up to date, were always friendly to deal with and finished ahead of schedule. Most importantly we are very happy with the quality of the work.
    We have been working with Superior Renovations as a supplier now for over three years. In that time we have found the team to be very professional and well organised. Which is a welcome relief in this industry! Just recently we have become their sole supplier for portaloos, which recognises the collaboration we have forged over these three years.

    In particular, Leanne and Elaine set a very high standard of communication and flexibility. This is of vital importance when scheduling deliveries and pickups with us, however, they understand not everything can be done at once and are willing to work with us for the best (supplier/contractor/client) outcome.

    I would imagine this ethos would flow directly through to all their contracted renovation work. A pleasure to work with!
    A very reliable supplier – we’ve been working with them for three years now, and they have never let us down. Well done to the team.
    We have been working with these guys for the past 4 years and find them an awesome company to work with, very efficient and organised. I highly recommend!
    Finding someone reliable for renovations has always been the most stressful thing for us. In the past, we had several painful renovation experiences—money was spent but the problems were never truly solved, and things often ended up worse than before. We really didn’t know where to find a trustworthy renovation company.

    For more than ten years, our wish had been to renovate our bathroom, laundry, and toilet, so that we could finally enjoy a comfortable and functional living environment. Just when we were about to give up, we came across Superior Renovations online. We quickly made an appointment with Cici, who designed and provided us with a quote.

    Throughout the whole process, I was deeply impressed by the professionalism of Superior Renovations. What stood out most was that they always delivered on their promises—everything agreed upon was completed on time. This built a relationship of trust and reliability. Up until completion, I was completely satisfied with their dedication and the quality of their workmanship.

    During the renovation, we encountered some of the challenges that often come with older houses, but Cici and her team helped us resolve the discomforts we had been living with for years. We are truly grateful to the construction team.

    Some say renovations are easy if you just have money, but I believe the most important thing is finding a trustworthy team that keeps their word, values quality, and cares about the customer’s experience.

    Because of this renovation experience, we can now confidently plan our next project—the kitchen—and Superior Renovations will definitely be our first choice. We strongly recommend them.

    Finally, I want to thank Cici and the team for helping us fulfill our dream.

    Mark & Kate
    Sinan is a very good consultant. She helps a lot during renovation. Very satisfied with their job.
    It was great to have Alison's recommendations and input on how & what would look best for our kitchen and bathroom reno. Jacob, our project manager, has been a star too; ensuring that the project was delivered as planned, AND giving us great ideas & suggestions along the way.

    We will definitely be calling on you guys again for our next home reno. Thanks team!
    Very impressed with Superior Renovations.Building our pergola with blinds for a fair price .First thank you Sinan for quoting the job and your flexabilty and knowledge..Secondly the job was done well within the time frame, thanks to Jeff for supervising the job ( eventhough he wasn't too well) and keeping us up to date throughout the process. Payment was fair and easy as well .
    Thoroughly recommend Superior Renovations for your reno job 👍
    Very efficient team of workers and high quality finish.
    Very happy with our renovated bathroom.
    We will use this company again.