Stephanie & Kieran Eades
Bathroom Renovation + Kitchen Renovation
“To me it just seems like he just slotted in like he’s always known us, there was no awkward moments…he was just a part of the family…very personable, easy to talk to and always calm all the time and thats what we really liked..”
Wattle Downs, Auckland
Stephanie and Kieran Eades have a young family and basically needed to upgrade their bathroom and kitchen. They had heard a lot of horror stories about companies that blew their budget or did not finish within the timeline. They decided to test the waters of the renovation industry and decided to renovate their bathroom first.
The talking point of this case study is not a bathroom or kitchen renovation but the relationship that our project manager Jimmy forged with the family. “He slotted right in and it was like he had always known us. There was no awkwardness at all” explains Kieran. Jimmy is one of our main project managers who specialises in managing kitchen + Bathroom renovations and Full home renovations.
His sunny disposition, ability to talk frankly, and more importantly his calm demeaner gets our clients through even the most stressful of situations. Stephanie felt that his calm attitude made her feel calm throughout the renovation process which can become overwhelming.
Budget was another aspect of the renovation that the client was worried about as they were weary of renovations costs blowing up during the process. She was happy to know that we give our clients a fixed contract which means that the quote that you have accepted is what you will be paying. You will only find discrepancies in what you pay if we find something like a leakage or rotting floor bases during the renovation.
In Stephanie’s words “because of the bathroom we have come to trust him and are confident that we will have the same calm experience. And that we will remain within the budget”.
We completed Stephanie’s kitchen renovation after the bathroom renovation was completed.
“it is much better than we thought” – Stephanie
Stephanie’s aim was to make her bathroom look bigger so she went for white tiles and white walls to give an illusion of space.
- Custom made shower box and glass door
- Custom white tiles in shower
- Blum soft close door hinges – very popular in contemporary and modern kitchens
- Maier slim fit soft closing drawers
- Top mount Blanco Black Silgranit sink
- 30mm engineered stone benchtop with waterfall end – Marble look
- Melteca cupboards – popular for easy maintenance and textures
- Custom made wine rack
I just wanted to give a lift to this house, renovated and make it look nicer and to use it we always had old vanities and everything, so I just wanted something new and something modern. We were just looking for someone that does everything -- that’s what we needed.
When I called Superior Renovations, the lady said Jimmy will come and see you. So they gave us a time and a date. When he came, we told him what we wanted and he took it down on his paper and it was easy peesy -- he made everything look easy.
The project was done quickly too, so Jimmy was very easy to talk to too and to understand. I wanted a bit like pale colors to make it look spacey -- like I think dark colors make it look smaller and thats the idea we had so Jimmy allowed us to pick the tiles and fittings and everything -- so that was quite nice, he didn’t just put what he wanted to put.
He asked us to come to the showroom and pick the tiles, the vanities, the fittings which was really good thing to do. So we picked all the pale/whiter tiles – it looks smaller before and now it looks a little bit bigger now I think because of the tiles and the white paint Jimmy and the team has put.
Yes I have already spoke to Jimmy and Kevin about Superior Renovations to do the kitchen. What you guys did with the bathroom – was so impressed, so so impressed. I think the kitchen, once we’re ready, we’ll have Superior Renovations, Jimmy and his team to come and do it. Because of the bathrooms, we’ve come to trust him, we’ve come to like his work and the trust is a big thing. And to keep everything in the budget was very important to us, and Jimmy/Kevin and with all the renovation team I think, with the kitchen we won’t be going over budget, I think it will be the same experience we had with the bathroom.
Thats the reason why I even told Kevin and Jimmy I won’t go looking for any other renovation company for the kitchen, because I like you guys. I wasn’t here during when he was doing it so, I just saw the end result which was really good. I mean we told him what we wanted and he just put it in and he did it, and the end result was what we wanted. It just looks nice and better then we thought, it was really nice dealing with Jimmy.
To me it’s just like he just slotted in like he’s always known us, there was no sort of awkward moments or any thing like that, just a part of the family -- part of the family almost He was very personable, easy to talk to, and was calm all the time, that’s what The way they were calm about everything, I think is also important, it helps keep us calm, because doing a renovation can always be scary but with you guys, working with you guys it’s been very peaceful, it was fantastic.
Stephanie & Kieran Eades, Bathroom & Kitchen Renovation in Wattle Downs, Auckland
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