In 2021 we started working in formal alliance with Auckland architectural firms that specialise in renovations. The point was simple: pair our building and project management with their architectural design, so we could take on renovations that need proper drawings and a consent, not just a fit-out.
Why we did it
Plenty of renovations don’t stop at the surfaces. Removing a wall, adding a room, changing the roofline, reworking a whole layout, that’s work that usually needs architectural drawings and a building consent before anyone picks up a tool. We’re builders first, and back in 2021 we didn’t carry that architectural design capability in-house. Rather than turn those projects away or hand clients off and hope for the best, we built working relationships with architectural firms who live in that world every day.
How the alliances work
On a consent-heavy renovation, the architectural firm develops the design and the drawings, and we coordinate the build around them. We collaborate with the architectural team from early on, so what gets drawn is something we can actually build to budget and to programme.
We also coordinate the building consent process on the client’s behalf, working with the firm and the council so the paperwork keeps pace with the plan. To be clear about who does what: the council issues the consent, not us. Anything that counts as restricted building work is handled by the right licensed people. Our job is to keep the moving parts lined up so the project doesn’t stall in the gap between design and construction.
What this means for you
If your renovation needs an architectural designer and a consent, you don’t have to assemble that team yourself. You get a builder who already has working relationships with architectural firms, and one point of contact holding the design, the consent coordination and the build together. Fewer gaps between the people drawing your renovation and the people building it means fewer surprises when the two are meant to meet. You can talk a project through with us in the design studio, or see materials and finishes in person at our Wairau Valley showroom.
Architectural alliances FAQs
Do you have architectural designers on staff?
In 2021 we didn't. We built alliances with Auckland architectural firms that specialise in renovations, and we coordinate the build alongside their design work.
Do you manage the building consent?
We coordinate the building consent process with the architectural firm and the council on the client's behalf. The council issues the consent, not us.
What sort of renovations need an architectural firm involved?
Anything structural or layout-changing, like removing walls, adding rooms, extensions or roofline changes, usually needs architectural drawings and a consent before work starts.
Who handles restricted building work?
Restricted building work is carried out by the appropriately licensed people. For specifics on consent and restricted building work, we point clients to the council or a Licensed Building Practitioner.
Most renovation companies put a salesperson in front of you at the first meeting. We took a different route. We brought our first two designers, Cici Zuo and Dorothy Li, into the sales process itself. Both came from a background in design. From the first conversation, you’re sitting with someone who can think about how the space will actually work, not just hand you a price.
The reason is simple. Renovations are won or lost on the decisions made early: layout, light, how a kitchen opens onto the living area, where the walls really need to move. Sort those at the first meeting and the rest of the project gets easier. Get them wrong and no amount of good building fixes it.
What a design-led consultation looks like
Putting design-capable people in that first seat changed the tone of the whole thing. Less pitch, more planning. You’re talking through what your home could become with someone who understands both the look and the practical constraints, rather than being sold to and handed off later.
In practice, that means the first conversation is about your space, not a quote template. How you use the rooms now. What isn’t working. Where the light falls through the day. Whether the wall you want gone is doing a structural job. The person across the table can sketch the possibilities and flag the constraints in the same sitting, so you leave with a sense of what’s realistic rather than just a number.
What this means for you
You get design thinking from day one, at no extra step. The ideas and the practical limits land on the table together, early, when changing them costs nothing more than a conversation. That’s a very different starting point from being sold a package and working out the design later.
It’s how we’ve worked ever since, and it shaped a lot of what we built afterwards. When Scoop covered our Wairau Valley showroom launch in 2022, it described Cici and Dorothy as senior designers; by then the design side of the business was well established. It later grew into our in-house design team and the appointment-only Design Studio at our showroom, where those early conversations now happen in person around real materials and finishes.
Common questions about our design-led approach
What does design-led mean at the first meeting?
It means the first person you sit with is a designer, not a commission salesperson. Since 2021 we've put design-capable people into that first conversation, so you're planning how the space could work from the start rather than being pitched a price.
Do I pay extra for design input this early?
No. Bringing design thinking into the first conversation is simply how our consultation works. You're getting a designer's read on your space as part of talking to us, not as a separate add-on.
What decisions matter most early in a renovation?
The big structural and spatial ones: layout, natural light, how rooms connect, and which walls can actually move. These shape everything that follows, and they're far cheaper to get right on paper than to change once the build is under way.
Does a designer stay involved after the first meeting?
Yes. What started as design-led sales grew into our in-house design team, so design carries through from that first conversation into concept, materials and the finished room rather than stopping once the job is won.
Are you thinking about Renovating? or perhaps it’s been on your to-do list for while?
As Auckland prices soar, more people are renovating their homes than ever before. Most families want to renovate to either re-sell or add functionality and comfort to their existing homes as the needs of their families evolve.
People are reluctant to sell their current homes for larger or more modern homes because of several reasons. Some of our clients were reluctant because they love their current neighbourhoods or because a better home might mean moving further away from the central suburbs of Auckland.
The Auckland housing market is also not the best if you want to sell your home. So instead they look at renovating their homes to suit their family’s needs.
This article will cover the following topics:
Types of renovations and their average cost in Auckland
Top 3 reasons Aucklanders are using Finance vs Savings for renovations
4 Most common payment options available for Renovations in Auckland
Interest Free^ options with Q Mastercard® (Our newest Partnership)
Qualification process for Q Mastercard® Flexi plan
Fees and Payments for Q Mastercard® Flexiplan for renovations
Most commonly asked Questions
An Average of what you can expect to spend on renovations in Auckland
The costs and prices reflected in the following table reflect average spent on renovations in Auckland. These prices reflect what you would spend with a renovation company similar to ours. Renovation companies include the cost of design, demolition, materials used in renovation, installation, all trades, and project management in their quotes. If you are doing a DIY project or managing the renovation, supplies and trades on your own the costs will differ from what are listed in the table below.
The table gives you an idea of what time of money you will be putting towards a potential renovation. Before you start renovating, we always advice clients to work out the reason for your renovation as this will determine the amount you are willing to spend. If it is just to add value to a renovation, then it is unlikely that you would customise your renovation to your taste which means that the price would be at the lower end of the spectrum. However, if you are planning to live in the house after renovation then you can customise it according to your needs which means that you would be willing to use more higher end materials.
3 Reasons why Aucklanders are looking to Finance VS Savings for renovations
Finance is less Risky than Using savings
Financing a renovation is less risky than using savings that you have carefully accumulated over the years. On an average a bathroom renovation in Auckland starts from about 21K and a kitchen from about 25K. Taking that kind of money at one go can prove to be risky for any family if an unforeseen circumstance is to occur.
A steady cashflow
Using Finance to fund your renovation allows you flexibility and more control of your cashflow. Paying your renovation off monthly, weekly, or fortnightly means that your savings are intact, and you are able plan your finances better. There are several finance options available in Auckland which we will discuss in depth further along the article.
Using Finance means you can start your renovation now
Not everyone has the freedom to renovate whenever they like as its hard to save a good chunk of money that is required for renovations. Using finance to fund your renovation means that you do not have to save up money to renovate. You can start your renovation when you feel like there is a need.
4 Most common types of Payment options for renovations in Auckland
There are plenty of finance options available today. As every person has unique financial situations and needs, it is always good to do some research and receive financial advice for what works best for you. The most common types of finance available in Auckland are as follows:
1. Bank Loans
Once you have secured your collateral, different banks will give you loans with various interest rates. You can either contact several banks or go with your own bank to seek out the best available deal for you. This process can be daunting as banks have highly strict and regulated rules for renovations loans. You will have to do your due diligence and present your application well to be able to qualify for a loan.
2. Finance Company loans
These are loans granted by finance companies and are like bank loans. They do however have a higher chance of getting accepted as they are more lenient with their criteria. They also provide more competitive interest rates.
3. Home Loans
We collaborate with Linda Eagleton from Loan Market to provide home loans to our clients. Linda essentially acts as your agent between a bank and yourself. She asses your affordability and financial situation and draws up a plan to borrow against your assets. As loan market has long standing relationship with all the banks in New Zealand, they know all the rules and regulations to get your application accepted. You will be at an advantage if you already have an existing loan or the home has equity because then you will be accessing more funds for your borrowing at reduced rates.
We have recently partnered up with Q Mastercard® offering our clients up to 18 month interest free. This allows clients to breathing space by taking the pressure off paying now for things that are most needed by you. Q Mastercard® interest free offers gives customers the ability to be able to pay off their renovation in interests with zero interest. ^lending criteria, fee and conditions apply.
Q Mastercard® right for you?
Q Mastercard® gives clients flexibility of paying for renovations in installments without paying any interest. With Superior Renovations 6 months, 12 months, and 18 months interest free^ terms you can leave your savings in the your bank and use of our the interest free offers to get your renovation done today. ^Ask one of our teams for the full terms and conditions.
Qualifying Process for Long term Q Mastercard® Finance
Q Mastercard® qualifies clients based on their lending criteria and hence approve a limit for individuals.
You can do partial or full payment on Q Mastercard® depending on your approval limit. To apply for a Q Mastercard® we have outlined a simple process below. Please note the approval amount does depend on Q Mastercard® lending criteria.
Who is eligible to apply?
To apply you need to be 18 years or older, hold a current NZ Driver license and either be a New Zealand citizen or permanent resident. You will also need a valid email address, mobile number and agree to a credit check.
Next steps after you are approved:
Step 1: Once approved
Upon submitting your application, you will receive a customer ID number via email. Call us on 0800 199 888 with this number and we will walk through your interest free options. Depending on the amount you are approved for, we will see whether you want to do a full or partial payment on Q Mastercard®.
If you already have a card:
We accept Farmers Mastercard, Q Mastercard® , Flight centre Mastercard and Q card. Existing members can enjoy the benefit of applying for our interest free offers. Please call our team at 0800 199 888 with your card number for us to process.
Step 2: Transactions and Payments
According to what you have agreed with us on our contract with you will we transact the amount accordance to your payment structure.
The full amount will be transferred into your account which will be shared with Superior Renovations. We will set up the transaction structure according to the payment structure in our contract with you.
For example for a bathroom renovation the payment structure will be as follows:
10% – Initial deposit to secure booking/project
40% – Prior to commencement of the renovation project
30% – On completion of tiling
20% – Remaining balance on completion/ sign off
You will be able to see these transactions as well as us. Our accountant will send you an email 2 days before the transaction to get your approval for the transaction according to the progress of your renovation and contract. Only once you have approved will the accountant transact these amounts into our company account.
Step 3: Completion of project and your term with Q Mastercard® begins
Once your renovation is completed and you are satisfied will be mark your project as completed. The project manager will sign of the project with you and our accountant will send you an email about the final 20% payment. Only once you have approved this will we transact the final amount.
Once the final payment is made will your term with Q Mastercard® begin. This means that only once your renovation is completed will your 6 month, 12 month or 18 month interest free term with Q Mastercard® begin.
Here's a snapshot of what it would look like if you renovated with us (with a Project Value of $18,500) on a 6 & 18 month term interest-free finance
6 Months
$715.57/ per week
Renovation Cost – $18,500
Annual Account Fee – $50 Annual Account Fee Applies, paid in 6 monthly instalments ($25 applied on opening and every six months thereafter)
New Cardholder Fee – $55 $35 for Existing Cardholders
Total Paid: $18,605
18 Months (Most Popular)
$238.84/ per week
Renovation Cost – $18,500
Annual Account Fee – $75 $50 Annual Account Fee Applies, paid in 6 monthly instalments $25 applied on opening and every six months thereafter
New Cardholder Fee – $55 $35 for Existing Cardholders
Total Paid:$18,630
Please note: Minimum payments of 3% of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period.
The figures above are only to provide you an example based calculations made at the time of creating it (November, 2020), rates/fees/terms and conditions are subject to change at any time by Q-Card. Please refer to Terms and Fees on Q-Cards website for up to date information.
Budgeting for a renovation
It is always good to draw up a budget when renovating your home in accordance to your financial situation. If you are renovating a family home to live for the foreseeable future then you can renovate to maximise comfort and functionality. You can renovate materials that are specific to your taste. There is no real risk of over capitilising for such renovations. We still recommend you to draw up a list of priorities to see the areas that you can renovate first.
If you are renovating an investment property for either rent or re-sell then drawing up a budget is even more important. When renovating investment properties there is always a risk of overcapitilising. Try and renovate areas that will increase the value of your home and give you the best return on your investment.
When adding value to your home, you want to renovate with quality products but not personalise your renovation. Another consideration is to carefully plan your budget as well as renovate rooms that actually add monetary value to your home. Rooms like bathroom, kitchen and repainting your home will add the most amount of monetary value to your home when re-selling.
Most commonly asked questions
What kind of payment options do you provide on Q Mastercard®?
At Superior Renovations we provide 18 months Interest free with a minimum spent of $985
How long does it take to do an application for Q Mastercard®?
For sales under $10,000 you will use the link provided by our team to do an online application. This will take 5 minutes to complete. For sales over $10,000 you will submit an online application form and you will also fill statement of finance position with a proof of income to request for credit limit. This will take 3-4 working days.
How do I access Interest free offer with Superior Renovations?
If you are an existing Farmers Mastercard, Q Mastercard® , Flight Centre Mastercard or Q card you can enjoy our interest free offers. Please call our team at 0800 199 888 for us to secure the interest free rates for you. If you do not have any of these cards then call our team and we can guide you through on the application process.
How much Interest do I have to pay on repayments?
Our interest free offers are at 0% interest to you. You are required to make a minimum payment of 3% of the monthly closing balance or $10 (whichever is greater) throughout the interest free period. Paying only the minimum will not fully repay the loan before the end of the interest free period. See full terms and conditions on https://superiorrenovations.co.nz/interest free-finance-terms/
Is there any additional fees?
Annual account fee of $50 applies. New cardholders fees - $55 establishment fee. Existing cardholder fee for advance of payments is $35
How do I set up repayments?
You can set up online banking or do direct debit. The ways to repay Q Mastercard®: http://www.qmastercard.co.nz/ways-to-pay/
How much can I pay through Q Mastercard®?
This will depend on what you have approved for through the Q Mastercard® process of qualifying. Once they have processed your application, you will have an approval limit. Based on that you can decide whether you want to partially pay for renovation or fully pay for it.
Is there a minimum that I have to spend with you to use Q Mastercard® for an interest free option?
As we do full renovations of any given area, our minimum for a renovation is at $20,000. You can however decide based on your approval limit from Q Mastercard® to fully or partially use that for your renovation
Please note:Whilst all information is considered to be true and correct at the date of publication, changes in circumstances after the time of publication may impact on the accuracy of the information. The information may change without notice and Superior Renovations is not in any way liable for the accuracy of any information printed and stored or in any way interpreted and used by a user.
Further Resources for your house interior design
Ideas for Bathroom renovations in our bathroom renovation gallery of bathrooms we have renovated in Auckland
Ideas for Kitchen renovations in our kitchen renovation gallery for kitchens we have renovated in Auckland
In response to the Governments recent announcement on Monday 11th May, collectively wemove to level 2 this Thursday 14th May and we are pleased to share that we are also reopening our services for new projects to be scheduled in.
Things may be a little different in the way we’ll be conducting the on-site meetings and dealing with jobs in progress as we uphold strict Government guidelines including social distancing, facilitation of strict hygiene practices, and contact tracing for those entering sites.
If you still feel hesitant to visit in person to discuss your renovation, virtual meetings (on Zoom or Google Hang Out) will still be made available. Visits to our supplier showrooms will be by appointment only.
Superior Renovations head office remains closed, meetings made at the office will only be by appointment, and the office team will continue to work from home until further notice.
We are closely monitoring the situation around-the-clock, and while these are challenging times for all industries, please know that we are doing everything we can to minimise the impact on our clients and team members.
Hand sanitisers, gloves and face masks has been rolled out for all our staffs that are going on-site, and we have equipped all our clients homes with safety signages, hand sanitisers and on-site protocols to maintain a safe and healthy working environment. We also encourage regular thorough hand washing as the best defence while renovating and entering/exiting job sites.
We really appreciate the patience and understanding of all our suppliers, clients and partners, we’re all glad to be moving back into operation and to hit the ground running again,
We launched Superior Property Services in 2020, during the Covid lockdowns, and it’s since become the part of the group that looks after homes long after a renovation wraps up.
The timing wasn’t planned. When Auckland went into lockdown in 2020, renovation sites stopped. Property maintenance and essential repairs could still go ahead under the rules, so we set up a division to handle that work, the jobs that kept people’s homes safe and running while larger projects were on hold.
What began as a response to an unusual year turned into something we kept.
Two roles settled in. The first is aftercare: the maintenance, small repairs and upkeep our renovation clients need once they’re actually living in the finished space. A handover isn’t the end of the relationship. The second is a home for the enquiries that don’t need a full renovation, the smaller jobs where sending a maintenance team makes far more sense than starting a design process.
Frequently asked questions
When did Superior Property Services start?
We launched it in 2020, during the Covid lockdowns. Renovation sites had stopped, but property maintenance and essential repairs could still go ahead under the rules, so we set up a division to handle that work.
What does the team do now?
Two things. It looks after our renovation clients once they're living in the finished space, the maintenance, small repairs and upkeep a home needs over time. And it takes on the smaller jobs that don't warrant a full renovation.
I had a renovation done a while ago and something needs attention, can you help?
Yes. A handover isn't the end of the relationship, so send it our way and the property care team will sort it. Aftercare is exactly what this part of the group is for.
My job is more of a repair than a renovation, is that a fit?
It is. Where a small repair or maintenance job makes more sense than starting a design process, the property care team handles it rather than routing you through a full renovation.
Had work done with us and something needs attention? Or got a job that’s more repair than reno? Our property care team is where it goes.
The Annual People’s Choice Award from the Houzz Community Highlights Home Renovation and Design Professionals with Most Popular Designs and Top Ratings.
Auckland, New Zealand February 18th, 2020 – Superior Renovations has won a “Best Of Houzz” award for Service on Houzz®, the leading platform for home renovation and design. The fast-growing renovation company in Auckland was chosen by the millions of homeowners that comprise the Houzz community from among more than 2.5 million active home building, renovation and design industry professionals.
The Best Of Houzz badge is awarded annually, in three categories: Design, Customer Service and Photography. Design awards honour professionals whose work was the most popular among the Houzz community. Customer Service honours are based on several factors, including a pro’s overall rating on Houzz and client reviews submitted in 2019. Architecture and interior design photographers whose images were most popular are recognised with the Photography award.
This is a HUGE accomplishment as this award is only achieved by the top 3% of professionals with the most 5 star reviews in each market from the previous calendar year. Congratulations!
A “Best Of Houzz 2020” badge will appear on winners’ profiles as a sign of their commitment to excellence. These badges help homeowners identify popular and top-rated home professionals in every metro area on Houzz.
“The team here at Superior Renovations is stoked to have received this award, it is a great encouragement to the team, also a testament to the experience clients are receiving from us” from Steven Ngov, General Manager of Superior Renovations
“This year’s Best Of Houzz awards go to an incredibly talented and service-oriented group of home renovation and design professionals, and we’re proud to highlight the winners on the Houzz website and app,” said Tony Been, ANZ Managing Director at Houzz.
“This award is particularly meaningful as it reflects the sentiment of the millions of homeowners in the Houzz community who are hiring home professionals for their projects across New Zealand and around the world.”
Superior Renovations is an established and highly recommended house renovation company based in Auckland, New Zealand, offering full house renovation, bathroom renovation and kitchen renovation services. Our renovation projects are all designed in-house by our design team and every project is unique, each individually crafted for the client and their home.
Superior Renovations unique project management system and process allows us to tailor each renovation project personally to you and your budget.
We will go above and beyond every step of the way to help you decide on a renovation plan that is truly for you and your family’s needs. We are here to make your house feel more like home ever before.
Superior Renovations is a mixture of passion, effective results and personalisation, engaging with the best in the construction industry to create an amazing client-focused renovation process. In an ever-changing industry, we’re all about challenging the status quo in providing the best possible service and options to our clients without compromising on quality.
Want to know more about Superior Renovations? Simply Google us Superior Renovationsand you can see why we’ve been awarded the service award.
Houzz is the leading platform for home renovation and design, providing people with everything they need to improve their homes from start to finish – online or from a mobile device. From decorating a small room to building a custom home and everything in between, Houzz connects millions of homeowners, home design enthusiasts and home improvement professionals across the country and around the world. With the largest residential design database in the world and a vibrant community empowered by technology, Houzz is the easiest way for people to find inspiration, get advice, discover products and hire the professionals they need to help turn their ideas into reality. Headquartered in Palo Alto, Calif., Houzz also has international offices in London, Berlin, Sydney, Moscow, Tel Aviv and Tokyo. Houzz is a registered trademark of Houzz Inc. worldwide. For more information, visit houzz.co.nz.
Superior Renovations is quickly becoming one of the most recommended Kitchen Renovation & Bathroom Renovation company in Auckland and it all comes down to our friendly approach, straightforward pricing, and transparency. When your Auckland home needs renovation/ remodeling services – Superior Renovation is the team you can count on for high-quality workmanship, efficient progress, and cost-effective solutions.
Get started now by booking a free in-home consultation.
*Lending criteria, fees, terms and conditions apply. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.
In 2019 we made a structural change to how we run renovations. We split project management out of sales and gave it its own department.
The problem we set out to solve
Here’s the problem we were solving. In a lot of renovation companies, the person who sells you the job stays loosely attached to it through the build. The people closest to winning the work aren’t the ones accountable for delivering it. That gap is where timelines slip and communication goes quiet.
We’d been renovating Auckland homes since 2017, and by 2019 we were running more projects at once than one person juggling sales and delivery could realistically hold together. The busier we got, the clearer it became that selling a renovation and running one are two different jobs. So we stopped treating them as one.
What our project managers actually do
We built a standalone Project Management department, separate from sales. Each project manager owns the parts of a renovation that decide whether it runs to plan.
Schedule and sequencing
Trades have to land in the right order. You can’t tile before the plumber’s roughed in, and you can’t paint before the plasterer’s finished. Your project manager builds that sequence and holds it as the job moves.
Bookings and materials
They book the trades and order materials so everything arrives when the site’s ready for it, not a month early or a fortnight late. Getting that timing right is quietly one of the biggest things that keeps a renovation on track.
Communication and consent
They handle the day-to-day communication between you, the council, and the designers or architectural designers on your project, including coordinating the building consent process where your renovation needs one. They also manage our site managers, who run the physical work on the ground.
What this means for you
The reason for all of it comes down to one thing: a single point of accountability. Once your renovation moves out of sales and into the build, one person is responsible for it from start to finish. You’re not chasing updates or wondering who to ring. You know exactly who owns your project, and so do we.
It also changes how the tricky bits get handled. Booking trades in the right order, keeping materials landing when they’re needed, staying on top of council requirements. That’s a full job on its own. Handing it to someone whose only focus is delivery, not the next sale, keeps your project moving.
Project management is the thread that ties the rest of how we work together on site: the in-house team that designs your renovation before it’s built, and, where a project needs consent drawings or structural design, our architectural studio Sonder Architecture. Your project manager keeps all of it moving in the right order.
It’s a less glamorous part of the business than a finished kitchen. It’s also the part that decides whether the finished kitchen arrives on time.
Common questions about how we manage renovations
Who is my main point of contact during the build?
Once your renovation moves from sales into the build, your project manager is your single point of contact. They own the schedule, the bookings and the communication, so you always know who to ring rather than chasing several people for an update.
What does a project manager handle that a salesperson doesn't?
A salesperson's focus is winning the work. A project manager's only focus is delivering it: sequencing the trades, timing the materials, managing the site managers on the ground, and keeping you, the council and your designers on the same page throughout the build.
Do your project managers deal with the council?
Yes. They coordinate the building consent process on your behalf and stay on top of council requirements as the renovation progresses. Consent decisions themselves sit with the council; our job is to manage the process so it doesn't hold your project up.
Is the person who sells me the renovation the same one who runs it?
No, and that's the point of the change we made in 2019. Selling a renovation and running one are different jobs, so we separated them. The person accountable for delivery is dedicated to delivery, not the next sale.
We’re all excited for the new year with new exciting plans to serve more Auckland homeowners and are equally excited to be able to share it with all the companies that support us.
Have you been putting off getting renovations done?
We have partnered with Q Mastercard ® to provide you an 18 Month Interest-Free Payment Option, you can enjoy your new home now and stress less.
*Lending criteria, fees, terms and conditions apply. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.
Book A Free Design to Build Consultation
Expert advice in the comfort of your own home, book now and speak to one of our designers about your renovation project. We’d love to hear from you!
We added a new bathroom and upgraded the rumpus. Superior Renovations offered a reasonable price and delivered professional services and work. We recommend Superior Renovations for the house renovation.
This is our final and exceptionally positive review for Superior Renovations. First and foremost, we must emphasize that they are outstanding!
Superior Renovations has completed a comprehensive renovation of our entire house, both externally and internally, including the kitchen, bathroom, painting, carpeting, electronic gate, and more. Throughout the various projects over the past few months, we have been thoroughly impressed by their work and are delighted with the results. Their expertise and service continue to amaze us; they truly listen to our needs and engage in discussions whenever they believe improvements can be made.
We extend our gratitude to Cici, who not only served as the sales manager but also as the designer, transforming our kitchen from an early 2000s style to a modern and stylish new one. Neil, our project manager, worked with us daily, attending to every detail and going the extra mile to help us achieve an excellent result.
From the very first day of collaboration, we encountered no issues whatsoever, whether in communication, design discussions, or the execution by the on-site teams. We highly recommend Superior Renovations to anyone considering home renovation. Contacting them will reveal why we are so pleased with their work on our home.
SUPERIOR RENOVATIONS Renovations on one full bathroom and one small ensuite at my home in Sunnynook, Auckland, were completed on 26th June 2026. I am fully satisfied with the work done at my home by all workers and contractors and delighted with the results that I am now enjoying. All work is of a very high standard and attention to care leading to excellent results. All staff of Superior Renovations and associated contractors were at all times helpful and happy to explain all aspects of their work and respectful in listening to any of my concerns or questions, with any changes where necessary being quickly and effectively carried out. I have no hesitation in recommending Superior Renovations as your choice for any bathroom renovation.
In early June, I hired Superior Renovation company to thoroughly renovate our two bathrooms. The project has now been completed and we are very satisfied. Thank you sincerely, and we highly recommend it.
Despite some delays, Eunice, Neil and the team at Little Giants have done a really good job on out kitchen renovation. Great finishing and very responsive to fixing up any little thing we weren't happy with.
From the very first consultation, our experience with this team has been nothing short of stellar. Working with Eunice, our sales consultant, set a high bar for the rest of the project. Eunice is truly exceptional at what she does. When we first began our kitchen project, we went through several versions of our floor plan, and she was with us every step of the way—from the initial planning stages right through to the final concept. Her patience and dedication during the design process were remarkable. Throughout the project, Eunice provided: * **Invaluable Suggestions:** She has a keen eye for both aesthetics and functionality, pointing out details we never would have considered on our own. * **Seamless Adjustments:** No matter how many tweaks we requested, she handled every change with professionalism and a "can-do" attitude. * **Expert Guidance:** She transformed our vague ideas into a cohesive, stunning reality. Once the planning was complete, Neil, our project manager, took the reins and truly blew us away. Neil is a consummate professional who balances technical expertise with fantastic communication. He kept us informed at every stage, ensuring we knew exactly what to expect and when. Whenever a minor pivot was needed, Neil handled it with grace and efficiency, keeping the timeline on track. His standards for the renovation work were incredibly high, ensuring the final result was polished and beautiful. The transition from Eunice’s initial planning to Neil’s execution was flawless. If you are looking for a team that combines design expertise with top-tier project management, look no further. We are absolutely thrilled with our new kitchen and new flooring !
Superior Renovations has just finished a complete remodel of my bathroom. I can see, why the company has such a high reputation. At every stage, from sales, design, project management, and execution, the company excelled at every point. I am just so happy with the work that they have done and they have exceeded my expectations at every point.
Used Superior for a kitchen and bathroom renovation last year. They did an excellent job updating both rooms, communication was excellent ongoing tjrough the project, they coordinated all the tradies, synchronized so there was little downtime, and it all worked exactly as planned and on budget. Was really glad we chose Superior Renovations and plan to use again for our entrance way at some stage.
As I said to my work colleagues ‘I have just had the most pleasant experience’. When they realised it was with renovations at home they were shocked - ‘unheard of’ I was told. Everything went to plan - timing, project management, costs, etc, etc. Neil communicated with me daily and made my whole bathroom renovation a pleasure. The best decision I made was choosing Superior Renovations. Thank you Kevin for our initial connection and for passing me on to Neil to manage the whole process.
We just finished a bathroom renovation and couldn’t be happier with the results. The craftsmanship is top-notch, and the attention to detail in the tiling and finishing is impressive. The team was professional, kept the workspace clean, and delivered exactly what we envisioned. Highly recommend them for anyone looking for a high-quality transformation.
This is our second review for Superior Renovations. They have done two projects earlier this year and we were so impressed by the work they have finished. After discussing and very careful consideration, we decided to go with more projects with them. So far, they have now completed stage 1 renovation of our house. We still amazed for their knowledge and services; they really listen to us and discuss anything with us if they feel/think could be better… From the first day we work with them, we have no issue with them at all, from communication, discussing, designing to the teams working on the site. Especially we are highly recommended to those who are considering doing the house renovation, please contact them and you will know why we are so pleased to have them to do our house renovation. We are thanking Cici, Neil and the teams so much…. We are looking forward to seeing what the outcome will be.
We recently had our bathroom renovated by Superior Renovations and couldn’t be happier with the experience. Dorothy and Neil were an absolute pleasure to work with. They guided us through every step of the process, making what can be a stressful experience feel smooth and straightforward. The quoting process was transparent and detailed, with no hidden fees or surprises. Neil was incredibly responsive and always available whenever we had questions or requests, which gave us real peace of mind throughout the project. We really love the end result and enjoy our new bathroom! We’ll definitely be returning to the Superior Reno team for our next project. Highly recommended!
Our bathroom reno has just been completed & I am so happy. The whole process was easy & hassle free. Alison designed our bathroom & was very patient with our changes/then changes back again. Jacob our project manager was a delight to deal with. He always kept us informed of the scheduling & any other information we may have needed. All the tradies worked hard & the job was completed & signed off within 3 weeks. That's demo, full tiling, installation of new everything & delivery & pick up of the skip down a very tricky driveway. We absolutely love the new bathroom & would recommend Superior Renovations everyday. Future jobs I will definitely be contacting them again. Thank so much for your excellent work
Having explored our reno options, it was an easy decision to select Superior Renovations for our work. As first timers at anything like this we had to trust the system with grand old 100year old bungalow. We were so pleased to have Cici, Sonny and Kai working with us the whole way through. Be shout out to all the team, builders, plumbers, electricians, tilers and painters. A superb job delivered on budget and ahead of time. The communication from Cici and Sonny was first class. Would highly recommend working with Superior Renovations in fact, we already have more worked booked in. Thanks Superior you made Millie and Monty's parents very happy. 🐾
I am very happy with the recent renovation for my new kitchen. The team worked really hard to get it done within the time frame. The manager, Jacob, was very helpful and communicated well and always sorts out any issue immediately. Thank you Irene
We couldn’t be happier with our new pergola! From start to finish, the team was professional, punctual, and easy to work with. They took the time to listen to what we wanted and offered great suggestions to make the design even better. The quality of the materials and workmanship is outstanding — everything feels solid, well-built, and beautifully finished. Kudos to Sinan Sun as she has been an amazing contact with the company.
We are very pleased with our bathroom reno by Superior Renovations! Jacob, Cici and the team always kept us up to date, were always friendly to deal with and finished ahead of schedule. Most importantly we are very happy with the quality of the work.
We have been working with Superior Renovations as a supplier now for over three years. In that time we have found the team to be very professional and well organised. Which is a welcome relief in this industry! Just recently we have become their sole supplier for portaloos, which recognises the collaboration we have forged over these three years.
In particular, Leanne and Elaine set a very high standard of communication and flexibility. This is of vital importance when scheduling deliveries and pickups with us, however, they understand not everything can be done at once and are willing to work with us for the best (supplier/contractor/client) outcome.
I would imagine this ethos would flow directly through to all their contracted renovation work. A pleasure to work with!
We have been working with these guys for the past 4 years and find them an awesome company to work with, very efficient and organised. I highly recommend!
Finding someone reliable for renovations has always been the most stressful thing for us. In the past, we had several painful renovation experiences—money was spent but the problems were never truly solved, and things often ended up worse than before. We really didn’t know where to find a trustworthy renovation company.
For more than ten years, our wish had been to renovate our bathroom, laundry, and toilet, so that we could finally enjoy a comfortable and functional living environment. Just when we were about to give up, we came across Superior Renovations online. We quickly made an appointment with Cici, who designed and provided us with a quote.
Throughout the whole process, I was deeply impressed by the professionalism of Superior Renovations. What stood out most was that they always delivered on their promises—everything agreed upon was completed on time. This built a relationship of trust and reliability. Up until completion, I was completely satisfied with their dedication and the quality of their workmanship.
During the renovation, we encountered some of the challenges that often come with older houses, but Cici and her team helped us resolve the discomforts we had been living with for years. We are truly grateful to the construction team.
Some say renovations are easy if you just have money, but I believe the most important thing is finding a trustworthy team that keeps their word, values quality, and cares about the customer’s experience.
Because of this renovation experience, we can now confidently plan our next project—the kitchen—and Superior Renovations will definitely be our first choice. We strongly recommend them.
Finally, I want to thank Cici and the team for helping us fulfill our dream.
It was great to have Alison's recommendations and input on how & what would look best for our kitchen and bathroom reno. Jacob, our project manager, has been a star too; ensuring that the project was delivered as planned, AND giving us great ideas & suggestions along the way.
We will definitely be calling on you guys again for our next home reno. Thanks team!
Very impressed with Superior Renovations.Building our pergola with blinds for a fair price .First thank you Sinan for quoting the job and your flexabilty and knowledge..Secondly the job was done well within the time frame, thanks to Jeff for supervising the job ( eventhough he wasn't too well) and keeping us up to date throughout the process. Payment was fair and easy as well . Thoroughly recommend Superior Renovations for your reno job 👍
